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Reviews of Ness View Apartment

Ness View Apartment
1a Haugh Road, Inverness, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 50 reviews" "
Rating 8 - Good. 4 out of 50 reviews" "
Rating 6 - Okay. 0 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 2 out of 50 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jane, Altadena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Adorable place! Very well-kept! Beds were very comfortable! Ideal location. Walked everywhere! Recommend an info sheet to understand how to operate hot water and toilet paper and paper goods available upon arrival. Eleanor was receptive to feedback!
Stayed 1 night in Jan 2024

10/10 Excellent

Wes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean two bed apartment with a nice kitchen and bathroom. Excellent location near many delicious restaurants and fun pubs. Lovely to walk along the river. We wish we had spent more than just one day in this location. Easy drive to Culloden and the henge. Right before our trip we received an email that our credit card did not go through and we still owed payment and a link was sent. Expedia advises not to reply to these, and I had trouble getting email confirmation on the legitimacy of the request from the owner even though I emailed the owner through Expedia and through the lodging's own website. In the end we took a chance and paid through the link as we did not want to lose our reservation on this special place. We really enjoyed the place and should we go back will definitely stay there again!
Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed staying here. Very clean & so close to everything :) Thank you!

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Great views and easy access to all areas of Inverness.
Stayed 1 night in Aug 2023
Response from Eleanor on 15 Aug 2023
Hello. Thank you for taking the time to leave your kind comments and review. Great to hear you enjoyed your stay and the apartment's location for town and walk around the riverside. I hope you had a good onward journey and thanks again. Regards, Eleanor

8/10 Good

david

Stayed 1 night in Jul 2023
Response from Eleanor on 15 Aug 2023
Hello. Thank you for taking the time to leave your review score. It is much appreciated. We're glad you enjoyed your stay. Regards Eleanor

10/10 Excellent

Clinton

Stayed 2 nights in Jul 2023
Response from Eleanor on 15 Aug 2023
Wow! Thank you for your amazing score! Great to know that you enjoyed your stay and had everything you needed. Really good to hear. I hope you had a great onward journey. Thank you again, regards, Eleanor

10/10 Excellent

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Property is beautifully presented and equipped. Pity it is only a one night stay.
Stayed 1 night in Jun 2023
Response from Eleanor on 15 Aug 2023
Hi. Thank you so much for your great review. Glad to hear you had everything you needed and enjoyed the apartment. Maybe stay for longer next time! Thank you again, regards, Eleanor

10/10 Excellent

Jeffery

Stayed 1 night in Jun 2023
Response from Eleanor on 15 Aug 2023
Hello! Thank you for taking the time to leave your great score. Glad to hear you enjoyed your stay at Ness View. Once again, thank you, regards Eleanor

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Picture Perfect!!
We absolutely loved the area and the location of the property. The apartment was very comfortable and roomy. Honestly, we would have booked it for a longer stay had we realized how amazing it was.
Stayed 1 night in Jun 2023

10/10 Excellent

Suzann

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and apt had everything we needed. Parking was on street below but so easy and just a few min walk. Very easy to load and unload from parking space.
Stayed 2 nights in May 2023

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was really close to the main part of town. Everything was walkable. Water views. Right next to the castle. The apartment was roomy, comfortable and clean. Was provided a parking permit. Inverness is a great town.
Stayed 1 night in Jul 2022

10/10 Excellent

heath, UK

Travelled with family
Liked: Cleanliness, amenities
Great location, very clean apartment. Beautiful city.
Stayed 2 nights in Aug 2020
Response from Ness View on 6 Sept 2020
Thank you so much for taking the time to leave your review of Ness View. Our Housekeeper maintains the highest standard and we are delighted you enjoyed your stay. Thank you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property, perfect location, with every amenity you could wish for.
Stayed 1 night in Sep 2019

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment, a comfortable oasis for a family
My family and I enjoyed a very comfortable stay at the Ness View - it was actually our favorite place to stay in two weeks of travel throughout the UK. The apartment was roomy and clean, and the location is excellent. It was nice to take a break from fish and chips and haggis and cook a few meals for ourselves, using the kitchen and a nearby grocery store to whip up some pasta and breakfast foods. It was also great to do some laundry, and to hang out in the dining and living room area together. There's no front desk, which (I've learned) typically means some logistical challenges during the check-in/check-out process, but everything worked smoothly at the Ness View and we had no problems. Well, I guess we had one minor issue, as it took us a little while to figure out where to park our rental car. The parking space is not at the site and not on the street where the apartment is - it's a permit to allow free street parking on a street down the hill. An additional instruction or a map directing us to the actual street might have been helpful, but we managed. The good news is there were plenty of spots available, and it wasn't too far away. Aside from that, everything was flawless. Highly recommended - a real treat!
Stayed 2 nights in Aug 2019

10/10 Excellent

CapeCodDiamonds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient spot within walking distance to shopping and restaurants. The flat is clean, modern, and well-equipped. We loved it, but had a few minor inconveniences. The top step riser is much wider than the others, so it's a bit dangerous, especially so since the light on the landing was burned out. One of the hair dryers needs replacing. Otherwise, we had a fantastic experience and would not hesitate to return.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding was plush and comfortable. Living area cozy and social. Able to cook “in” easily, but able to walk easily anywhere. We would stay here again, and longer!
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Nov 2018
Response from nessview on 18 Jan 2019
Many thanks for taking the time to leave a comment, although in error. clearly for a different property than that of Nessview in Inverness , which strives to exceed all expectations as can be verified by previous contributors.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inverness
Amazing place! It didn't lack anything for our stay. Location was excellent also.
Stayed 1 night in Sep 2018
Response from nessview on 26 Sept 2018
many thanks for taking the time to leave your positive views here

10/10 Excellent

Stephanie, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is just amazing. Very nicely furnished with everything you need. Spacious and super clean. In addition there is a permit to park the car just in the street below that is a big plus.
Stayed 1 night in Aug 2018
Response from nessview on 26 Sept 2018
we strive to ensure a worry free comfortable experience. many thanks for leaving your review here

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartment in Inverness
Wonderful apartment! Great location near the river and close to many good restaurants. Owner was extremely helpful and responsive. Highly recommended!
Stayed 1 night in Jul 2018
Response from nessview on 15 Aug 2018
Many thanks for taking the time to leave your positive review here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from mgr on 26 Jul 2018
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from nessview on 10 Jun 2018
thank you

10/10 Excellent

Steve, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised with how nice and clean the apartment was. Also, the location was perfect for exploring Inverness and a good base for starting day trips. We will definitely recommend this apartment.
Stayed 4 nights in May 2018
Response from nessview on 10 Jun 2018
Hi Steve, many thanks for taking the time to write your review. it is greatly appreciated as all future guests can get a better understanding of what the apartment is really like.

4/10 Poor

eve

Liked: Cleanliness
Disliked: Staff & service
Ness Apt- MUST arrive in daylight & NOT on River
The apartment was misrepresented: it said “on the river”, it was several blocks away and had a small view from the smaller bedroom. More importantly, it’s self check in and it was the worst process i’ve ever had. My adult daughter and I arrived in the dark and the apt. Is totally unmarked, exceptionally hard to find, and the emailed directions really bad. IAnticipating difficulty, I had emailed my question several days ahead of time to the two emails haphazardly listed in the Ness Apt. instructions but never received a response.) Then the parking is on another street from the apt. and it was so difficult to figure out where that a LOVELY employee from a nearby (and Well Marked !) hotel from whom I (frantically) asked for help, gave us her personal spot, located much closer, because it was so much simpler than the process of getting into the apt., locating the parking sticker, coming back downstairs and then driving to a different street on a specific side, etc etc. The 2BR/1 bath apartment itself is large, somewhat shabby, but it is spotlessly clean and their are plush white comforters and good pillows on the bed. I had reserved (no refund allowed and AmEx not accepted) two nights; we left the first morning.
Stayed 2 nights in Oct 2017

10/10 Excellent

Diana, Fort Mill, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, perfect location
Very cozy and quaint hotel and very clean. They provide everything you need for a comfortable stay. Highly recommend; if I return to Inverness I will definitely make plans to stay here again!
Stayed 1 night in Oct 2017
Response from nessview on 10 Jun 2018
many thanks for leaving your positive experiences here

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Choice
Awesome! The apartment was a short walk to shops and restaurants, not to mention the river. All the rooms (bedrooms, sitting area, kitchen) were good sized. Most of all, it seemed clear that hte owner wanted us to feel at home. We would DEFINITELY stay here again if we come back to Inverness.
Stayed 2 nights in Aug 2017
Response from nessview on 10 Jun 2018
Many thanks, yes we try to make the property as comfortable as possible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the whole trip. Excellent service and perfect support.
Stayed 1 night in Jul 2017
Response from nessview on 10 Jun 2018
many thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were 4 of us traveling together. The place was a perfect size with a perfect location. Very clean. The directions how to enter and park were spot on.
Stayed 3 nights in Jul 2017
Response from nessview on 10 Jun 2018
we send detailed instructions on how to access the door key and where to park about 2 weeks prior to your arrival. everything should be straight forward as it ensures you can arrive at any time to suit yourselves and know you will gain access. the front door clearly states NESSVIEW and there is a large 1A on it aswell

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great flat in Inverness. Very modern and clean. Lovely spot to wonder around.
Stayed 1 night in Jun 2017
Response from martin on 28 Jun 2017
many thanks for leaving your positive review here. it is greatly appreciated

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
I was in the Scottish Highlands with my son and having a two bedroom apartment right along the Ness was terrific. We had a small container of milk, a loaf of bread and package of butter in the fridge waiting for us, as well as a package of shortbread. Those little details made the stay even better!! the apartment was perfect, the kitchen easy to use and the location, unbeatable. I'd stay here again in a heartbeat!!
Response from martin on 4 May 2017
Many thanks for taking the time to leave your positive experiences here. we try to make you stay as comfortable as possible .thank you

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Central and clean rooms
It is quite central, hence could be quite noisy at times. Check-in and out was easy, flat was comfortable.
Response from General Manager on 9 Oct 2016
many thanks for leaving your positive review.

10/10 Excellent

Ian, SAUDI ARABIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smartly funused place close to town center.
great experience in this stylish apartment. all of the appliances worked, plenty of hit water, the wifi and television were 100% dependabe. I took a taxi from the train station to the property but walked back to the station for the return journey once I realized how close it was. wish I could have stayed here longer!
Response from martin on 9 Oct 2016
thank you for your positive review, yes, we are only yards from the internet exchange and therefore have the best wifi around. although only a few minutes walk from the station we are in a leafy part of town overlooking the river.

10/10 Excellent

Robert, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great alternative to small hotel rooms
We stayed one night at the Ness View Apartments during a driving tour of Scotland. Communication leading up to our stay was fabulous. We arrived to find a nice welcome gift from the owners on the table. The two-bedroom apartment was clean and comfortable. We were thrilled to be able to stretch out and enjoy multiple room living (two bedrooms, bath, living room, dining area and kitchen) after staying in small hotel rooms throughout our stay. We're sorry we didn't stay here longer. The location was very convenient and within a short walking distance to town. Parking was easy and convenient. I highly recommend this establishment for anyone visiting Inverness.
Response from martin on 9 Oct 2016
Many thanks for leaving your experiences here in this way. it really is appreciated. thank you and we are glad you enjoyed your stay.

10/10 Excellent

jacqueline, farnborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ness View Apartment - a super stay
Beautiful apartment in the centre of Inverness overlooking the river. Really clean and beautifully furnished with added extras like milk and biscuits - thoroughly recommend
Response from General Manager on 29 Aug 2016
Many thanks for taking the time to leave your positive experiences here in this way. it really is appreciated. thank you

10/10 Excellent

Tricia, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT Place to Stay!!!
This is a dream place to stay. We had the most wonderful time in Inverness and this was like a home away from home. Of all the places we've stayed in our vacation this was our favorite. Wonderful location right near the Inverness Castle and along the river back. Very very close to everything -- restaurants, city center, train station, etc. But also very secluded and private. But the best thing was the apartment was decorated and stocked with such care and thoughtfulness. We felt pampered. We will definitely come back to Inverness and we hope to stay at Ness View Apartments again and again. Truly wonderful!!!
Response from martin on 29 Aug 2016
many thanks... what more can i say. thank you and we look forward to seeing you again in Inverness

10/10 Excellent

Renee, Baldivis Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from a lovely apartment
We had a wonderful stay, the bed was so comfortable. The apartment has a very welcoming and homely feeling.
Response from General Manager on 29 Aug 2016
Hi Renee, thanks for leaving your review here, its really appreciated.

10/10 Excellent

Alison, Auckland New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing apartment in fabulous city
Fabulous apartment, decorated for Christmas. Spacious comfortable and homely. Very handy for everything. Would recommend for anyone
Response from martin on 12 Mar 2016
Hi Alison, thank you for leaving your review here, it is truly appreciated. the outside of the apartment is very deceptive as you have found. it is actually one of the most spacious properties in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
A beautiful apartment in a quiet location in the centre of town with views of the river ness. The owners have thought of everything to make it a relaxing comfortable stay. I would definitely recommend this apartment and would stay again.
Response from martin on 12 Mar 2016
Many thanks for taking the time to leave your positive views here. its great you appreciated the great location in the centre of town . although a quiet location beside the river, we also have triple glazed windows and insulated walls to ensure you have a peaceful night. we look forward to seeing you again. thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Antonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal. No nos dieron ningun servicio.
No me dieron la clave para accefer llame y me dijeron que la manadaban por sms, no me llego nunca, la sra que nos atendio cerro el movil. A las 11.30 de la noche tuvimos que buscar un hotel, y volver a pagar.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Los apartamentos en si están muy bien, tanto en situación como en servicios, lo malo es el personal que los gestiona y por lo que no volvería ni los recomendaría.
Stayed 1 night in Jul 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt vandrarhem vid Loch ness
Trevlig vistelse, rent, fint, mysigt!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置很好，到城堡很近，到河岸更是只有一分钟，提供了免费车位，不过我抵达的时候车位都被占满，到了晚上我再去移动到空出来的车位中。公寓房间很大很舒适，只有洗衣机是个问题，洗衣机和干衣机不能同时开启否则会跳闸，我使用的时候单独使用洗衣机却依然跳闸。整体来说是一个很棒的选择
Stayed 1 night in Feb 2019
Response from manager on 20 Feb 2019
thank you

10/10 Excellent

Jean, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful appartement in a wonderful town!
Stayed 2 nights in Aug 2018
Response from nessview on 15 Aug 2018
many thanks. we are so glad you liked the apartment

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe appartement à Inverness
Appartement spacieux avec toutes les commodités, Tout est présent pour le confort des hôtes:très bonne literie l, plaid en cachemire , guides etc (Lave-linge et seche linge bien pratique avec même la lessive !) L'appartement est dans une petite rue en pente juste à côté d'un B and B Tout près du château que l'on voit en haut de la rue. Se garer en warning un peu plus bas le temps de récupérer la pancarte pour se garer le long de la rivière en contrebas.On récupère les clés de l'appartement grâce à un code,dans une petite boîte à côté de la porte.À noter, petit escalier un peu raide pour accéder à la porte de l'appartement Nous avons passé un excellent séjour! nous avons passé un excellent séjour
Stayed 2 nights in Aug 2017
Response from nessview on 10 Jun 2018
Merci