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"This is a terrific Hotel with some great Onsens "

"Excellent onsen and breakfast ! "

"Excellent service and foods."

"Gorgeous room and super friendly staff"

"The hotel is great if you’re just looking for a way to relax from the cities. But if you’re looking to go to the Hakone Shrine dont stay here."

"Staff very friendly Nice food "

"What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!"

"The room was very nice, has a balcony, television, some smaller closets, tatami matress, a middle size table with floor chairs and futons. The staff was exceptional friendly and helpful. The only thing that bothers us, was our entry room door, it was very loud while opening, we think it needs some oiling, but besides that, everything was very pleasent."

"We enjoyed our stay at this hotel. The staff was friendly and accommodating, and our room was spacious, clean, and comfortable with a beautiful view of Lake Ashi. The location is lovely albeit a bit more secluded/farther away, right by the lake, with Mount Fuji visible on clear days. The hotel feels a bit dated (think 70s charm) but is well maintained and slightly upscale. There’s a free shuttle to Odawara Station, but taxis must be booked in advance through the hotel. The dinner buffet was solid—good variety and tasty food. Nearby attractions include Hakone’s small aquarium and zoo (about 5 minutes away), and the famous floating torii gate and shrine, which is around a 20-minute walk through the woods. Go early—the lines get long!"