Seoul KT&G Sangsangmadang Hongdae Hotels

"Staff are nice"

"I was staying there but it was not good. I made a reservation because I could have breakfast but when I arrived at Shilla Stay Mapo Hongdae. I felt something strange when I said I couldn’t have breakfast. I made a reservation at Severance Hospital because l am sick. Shilla Stay staff told me l shouldn’t smoke, so I was very happy, because I have got allergic to cigarettes. I expected no one to smoke. However, I moved to a room first night because of the smell of cigarettes there and l protected many times but the smell of cigarettes still lingered and my cough was everynight and I have never slept peacefully due to headaches and coughs. I asked for a headache pill because I didn’t have one, but they said they couldn’t give it to me. I had a hard time during the two weeks stay. I was encouraged to move only rooms when I complained to staffs. Suffering from cigarettes, I came back unprotected. Due to my health problems, l also got insurance during my stay at Shilla Stay Mapo Hongdae. They didn’t help cigarettes smell. I feel like l just wasted money and l have been living in a cigarettes hell. "

"Very clean room with everything I needed. Staff was super helpful with helping me carry my bags, greatly appreciated!"

"Staff are warm and friendly"

"Great experience all around. "

"Great location in Hongdae, close to a lot of great restaurants, shopping and coffee shops. Room was very clean and the staff were friendly and helpful. Would stay again in the future."

"Great amenities, clean room, nice neighborhood. The bathtub is just a little high for me, but it was manageable :) "

"Comfty room and clean "

"The room was clean and perfect for a few night stay. Perfect location"