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"Staff was great and room was really nice "

"The room was very clean, but very small. We forwarded our carry on luggages and check in luggages to Kyoto from Tokyo (we were only in Fujikawaguchiko for 2 nights and just packed enough for 3 days/2 nights in our backpacks to hold us over). If we had our luggages, the room would've been way too small. At the end of the day, we were only at the hotel to shower and sleep and it was more than adequate. Slippers, shampoo, conditioner, body wash, toothbrushes, toothpaste, towels, hair combs, and green tea/hojicha tea were provided. The staff was very friendly and the included breakfast was AMAZING. The curry and potato soup were so good and we loved the shine muscat grape jelly!! This hotel breakfast actually beat our ryokan breakfast. It's a close walk to the bus stop, but there wasn't much to walk to in the area except for a handful of restaurants and a Lawson."

"Exceptional view to Mt Fuji from the roof terrace and from some bedrooms. Very helpful and polite staff. The breakfast is not great but is ok. Surprisingly, the hotel restaurant is near the station (15 min walk) but this is ok because the hotel provides transport. The food there is very good. Overall, I would stay in this hotel again."

"View"

"Every thing was good "

"Spectacular view of Mount Fuji 🏔from Onsens. Delicious in room ½ board suppers! Fantastic in room Shiatsu massage!😀 Comfortable kimona/ robe to wear around hotel!👘"

"Great hotel"

"Really fun resort with incredible staff and beautiful views of Mt. Fuji. The private onsen were very fun and unique compared with what we've normally seen!"

"Staffs are helpful and friendly. One staff even help my wife to carry her luggage down the staircase as she was walking along the same way. Room are clean. We have a pleasant stay at the hotel. "