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"The staff was very professional and friendly, enjoyed their company, food was great!! And of course the view of the mountain was spectacular! Very quiet and peaceful place to stay, would highly recommend this resort."

"There was no A/C. The room had “air conditioning” but it blew hot air. "

"It was an experience that I’ll only do once."

"Clean room, very friendly and helpful staff. The onsen was a unique experience and a must-to-do if staying here"

"Lovely and right on the lake. Building shows its age but it has been well maintained and the staff were very helpful and kind. "

"This property is superb in every respect. From reception to dining to the location of the property, you could not ask for a better traditional style place to stay. We had a lake side view which was beautiful. The traditional Japanese style dinner was a great decision. Staff is very, very helpful and courteous. Housekeeping kept the room immaculately clean I could have stayed one week or more "

"The location was a very nice 23 minute walk from the station, we were not offered breakfast but Lawson is around the corner. The focus was to see Mt Fuji so everything else didn’t matter. Would stay here again"

"Pretty great view of Mt Fuji from the Fuji-view room. Helpful staff and bike rental. Only downside (although a very small issue) was the entire bathroom moves a little bit, not too much, but enough to feel a little off balanced"

"Everything was good"