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"Yes"

"Very helpful"

"Room was clean, staff were friendly and helpful. Good view of Mt Fuji and delicious breakfasts in the morning. "

"Very close to the lake and had underground parking. "

"Staff was helpful from the start. Hotel provides courtesy shuttle to the hotel from Kawaguchiko station. Staff welcomes you into the hotel and guide you to your room. Staff will explain how to use any amenities such as the open air bath. Our room used a futon and a staff will come by and set up the room. Much like other reviews, hotel is outdated and quite far from any convenience store or restaurant."

"The view of Mt Fuji was the best thing about this stay"

"friendly staff, clean room, great amenities! what stood out the most was the view of mt fuji from the room / balcony. "

"Good facilities specially Onsen was awesome. "

"The best hotel I have ever stayed during vacation. I will definitely come back when I visit Fuji mountain again. "