鄰近雷姆河畔新堡基爾大學酒店 | 熱門雷姆河畔新堡基爾大學住宿限時優惠每晚可低至 HK$511

「Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

「Nice little place Welcoming staff Would deffo stay again」

「Clean room and toilet, staff are very responsible. Really enjoyed it」

「Their service is great an warm. The receptionists gave us wise advices during snowstorm while showing care of us. The location is so convenience which allows us to drive there safely. We will definietly stay in this hotel in our next visit」

「Good parking ,excellent service by the manager 」

「Clean room」

「The property itself was lovely. However, during my two day stay, the water temperature in my room's en suite bathroom was cold, and then tepid, both for the basin and shower. The shower water pressure was also very poor. Finally, I had early starts on both mornings, and the fire alarm went off in my bedroom due to "steam" from the bathroom. I could not switch it off, and it was extremely embarrassing early on a Sunday morning. Staff nice, parking good, but a disappointing stay due to the lack of...

「amazing stay」

「Serenity peace and quiet. . Natyral views. Healthy air.」

「I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process」

「The key was missing from the key safe and having phoned the owner it turned out that a member of staff had walked off with the keys. Also no shower gel. With the kitchen being the other side of a vary thin wall i was awaken around 6am by noise in the communal kitchen.」

「The didn't reserved the room to me even I'd fully paid & confirmed by Hotels.com. The receptist is very impolite and just asked me to go to anther hotel which need 15 min driving time.」

「Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished 」