基加利基加利种族灭绝纪念中心附近酒店

“A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali.”

“K”

“I have traveled to dozens of countries and countless hotels , and I will say this, This is easily one of the cleaniest and most comfortable room I have stayed in. My entire Trip to Rwanda had me speechless, amazing country , and the stay at NDARU played a great part. On my second night I was so tired from a safari I wanted to do room service , the front desk manager Godfrey came up knocked on my door and told me about the free show with local songs and dancing they were having in hotel. Those……

“Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!”

“Good location in city center. Staffs are helpful and friendly. Rooms are clean. Only wish a shower door to prevent water overflow.”

“Good location, clean, friendly and helpful staff. I had a good stay!”

“房间不大。门禁系统老是有问题，来回跑前台跑了好几次。早餐厅的服务特别好。”

“Big and nice appartment fully equipes except iron. 68m2 and fair price. Located nearly a hight traffic road. I was in 5th floor and was absolutlly impossible to open the windows.Air conditionning wirking well, hot water; high level of privac in that building”

“The location of this hotel is very good, the overall performance of the hotel is very satisfactory,the room clean and comfortable, beautiful scenery in the rooftop pool.”

“The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop.”

“Excellent, friendly people. ”

“Great location and very quiet place. I loved the small and intimate vibe.”

“Needs improvement however, good hospitality and environment”

“This establishment offers a highly commendable experience, characterized by its exceptional cleanliness and quality cuisine. The staff consistently demonstrates a friendly and professional demeanor, contributing to a welcoming atmosphere. It is a truly wonderful place for guests to unwind and fully enjoy their vacation. This venue provides an ideal setting for relaxation and rejuvenation. Visitors can anticipate a memorable and satisfying stay.”

“Upon arrival, I discovered that the window lock in my room was faulty, which unfortunately meant my first night was somewhat unsettled. The issue was resolved the following morning, though it did require a second report to the front desk before action was taken. Aside from this, the overall experience was satisfactory. I would encourage guests to inspect room fixtures upon check-in.”

“Despite me following up several times prior to arrival to ensure everything was in order, hotel staff did not seem to be aware I was coming. Clerk at reception told me I needed to pay immediately and also pay an additional amount for my wife. She was expressing an unusual and strange urgency regarding this while I got my documents out proving to her that I had already paid in full for two guests via Hotels.com. This exchange set the tone and made me uncomfortable. Room was not tidy upon arrival……

“The room was okay and spacious. The hosts were okay but parking as problematic. ”

“Clean spaces with polite staff from the gate to the reception, housekeeping and the kitchen. The food is delicious, including the free breakfast; the only thing is the long preparation time of your order from their menu. You will be told that it would only take 40 minutes, but in reality it's more than an hour. Even ordered food at night, it came after one hour and a half. I tried to cancel earlier but the female staff beg me not to do it because the property will charge her of the food price.……