Ko Chang Spa Hotel

"Beautiful grounds with awesome views. All staff friendly and helpful. Particularly May at reception , helped arrange airport transportation and also got my I phone working right so she could print my boarding pass. Jessica on overnite followed through on wake up call and packed me a breakfast to go! All appreciated. "

"We booked a family bungalow for 3 nights but left after the first. The room was not properly cleaned. The floors were dirty, there was a used tissue in the bed, and one pillow had red stains. The AC barely worked, there were mosquitoes everywhere, and the upstairs bed was just a mattress on the floor. The layout was poorly designed. The TV was far from the bed, and the toilet is basically inside the shower so everything gets wet. Water pressure was also very weak. The biggest issue was the AC, which shuts off every time you leave the room and never cooled the space. WiFi constantly disconnected and breakfast was mediocre. We didn’t bother speaking to the front desk after reading reviews about unhelpful management. For about $200 per night, this felt worse than a hostel. Would not recommend. "

"Everything was great"

"Yeah clean and friendly staff"

"this place is a little tired and i think needs a bit of a re-boot. There were great elements and the set up is peaceful and the breakfast was very nice, but the real let down was that the whole place is like the marie-celeste in the evenings. there is no life. no hub. no bar and 2 restaurants but both on the same menu so in fact, only 1! we dont want partys and seek out places that are quieter but this was way too quiet. there was a musical duo which seemed to play most evenings but they were not good, oddly placed in relation to the diners and often playing to 4 or 6 people which makes everybody a little uncomfortable. "