Banyan Tree Kobe hotels

"Onsen was amazing."

"Love this hotel! Second time i stayed at this hotel and had good service. This time was a bit different. They could not find my reservation for the luggage to be shipped and then when we checked in, they didn’t give us the breakfast tickets which was included when I made the reservation. Otherwise, great hotel and fabulous location "

"We had a little bit of a hard time finding the entrance to the property because it’s was on the side of the building in the alleyway but it was flanked by a Lawsons AND a Sugi Pharamcy (both of which we visited several times during our 4 day stay. The check in is on Floor 2 and staff was very friendly and helpful and quick! Our room was on the 14th floor and I selected a corner room with the hope it would be spacious enough for three adults. When I opened the door I was relieved that there were three single beds with a small sitting area and a desk and enough space to move around. The bathroom was a good size and the shampoo, conditioner, and body wash were great. I appreciated the extra toothbrushes and hairbrushes and mouthwash. My husband and son visited the onsen which they said was small but very clean and nice. The location of the hotel was very close to restaurants and shopping and an entrance to the subway. We checked out early and the hotel held our luggage while we did a last minute visit to the aquarium and when we returned I was happy that housekeeping found my neck fan and reunited it with me before we left for the airport. Getting to the airport was easy. We walked less than ten minutes to Osaka Station and took the Haruka Express to KIX. We even got to ride the Hello Kitty Haruka train. The overall stay was comfortable, pleasant, and convenient to shopping, restaurants, and subway. Hotel was clean The staff was friendly & helpful. Amenities were excellent."

"Love love this hotel , the onsen was added point to this beautiful hotel , staffs was amazing "

"Hotel staff was friendly, kind and attentive. The hotel is super clean and the breakfast is delicious! "

"The location of this property was great and lots of amenities nearby. The transit system is located nearby and you have ready access to restaurants and shopping."

"Loved the service and attentiveness of staff"

"Such a cool hotel! Loved the bar and restaurant area. Breakfast and rooms were great. I love this hotel. My daughter loved the cleansing kits!! Bathrooms are amazing- I wouldn’t go anywhere else! Perfect!!!!!!"

"This APA looks and feels like a grand hotel. It's amazing. The onsen and breakfast buffet is excellent! Only a block from a subway/train station, and about 10 mins walk to Dontonburi. Choose this and you will have a great time. "