The front desk is open daily from 8 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers pick-up service from 2 PM until 7 PM from Kawaguchiko Station. Guests must contact the property on arrival at Kawaguchiko Station to arrange the pick-up service.
This property's outdoor mineral hot springs (onsen) on the Lake Kawaguchi side will be closed from May 8, 2023 to June 30, 2023 due to construction. The outdoor mineral hot springs on the Mt. Fuji side will be open for women from 6-10 AM and for men from 2-10 PM during this time.
Access to this property's indoor private bath (with Mt. Fuji views) is available on first-come, first-served basis and must be reserved at check-in. The fee is JPY 1,500 plus tax for 2 guests, valid for 30 minutes.
Breakfast and dinner are served in the communal dining hall. Dinner may be served in-room at the property's discretion.