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"第二次入住，very good"

"有免費停車 員工非常友善"

"景觀很美，整個村落很寧靜值得慢慢感受，整體規劃很貼心，泡湯非常舒服，出來還有茶、咖啡、點心休息坐一下，體驗感非常好"

"Our stay at TOU was truly relaxing, the hotel condition was excellent, everywhere was neat and clean. The staff was friendly and very helpful, they shared great recommendations of ‘must see attractions’ delivering unique and memorable experience of Kusatsu Onsen. We had the half board, stayed 2 nights there, the dining experience was amazing, great food, well-decorated dishes and polite staff. Our highly recommended stay at Kusatsu."

"服務非常好、賓至如歸、酒店內溫泉比較少選擇。設備齊全、房間返新很舒適。交通方便有接駁巴士來往區內及車站"

"服務態度很好、房間舒適、只是沒有溫泉😄"

"非常棒，CP值超高 晚餐第一次吃到是法式料理的 房內都有私人湯屋"

"Cp high food is perfect"

"The hotel facilities and rooms are very old. There was a very strong smell of smoke in the room. We had to keep the window open all night even though it was very cold outside (–10°C). There were obvious stains on the tatami mat floor in the room. The staff member who helped us check in was a bit annoying and impolite. I wouldn’t recommend this place for families or group stays."