I had always used this Hotel chain whenever I'm in Kowloon be it biz or social. It's quiet & clean, well managed, convenient locale & value for $$ comparable to other similar properties. Importantly, their staff are most accomodating & personally, this means a lot to me. I had been dealing with the person in charge named Kamal. He & his staff are the best! So if you do choose to patronise this Group(Toronto Holidays), do ask for Kamal!