Collinsville Kruta Bakery Hotels

"Guest on third floor walking so loud that he woke us at 2AM. Breakfast was basic…"

"This is a nice place to stay. We liked the convenience of walking easily to the convention center. The kids loved the pool too."

"We usually stay at drury properties no matter where we go, Fairview heights even though a newer one was probably the worst. The rooms were clean but the pool and hot tub were absolutely disgusting there were hair, skin pieces, bandaids, and the overwhelming smell of urine. You could tell it had not been cleaned in a long time. And the hot tub jets did not work at all it was stagnant people soup. The staff seemed to not care about anything at all. The food a Drury's are normally great but they swapped taco night (which our kids love) for some overdone dry and somehow still greasy meatballs and rice.... My kids didn't eat that night it was so gross. Breakfast was not up to Drury standard either it was the most disappointing Drury experience I've had. With the premium price the facilities and the food should be much higher quality. "

"The initial staff I talked to the guy was fine. Most of the staff were OK except for the lady that I talked to in the end. The manager wasn’t there when I checked out in the afternoon to complain about the mold in the bathroom.to get a refund."

"Did not use business facilities, gym, pool or any other amenities. My room was just fine for my needs. The only suggestions are improve lighting in bath so that it is good for makeup application; also provide a seat in the shower for a more secure and safe showering experience. Thank you. "

"Staff was mixed; one staff member was seriously aggressive during a couple of incidents noted during our stay. Sounded like she needed to deal with some issues but wish she had used more discretion. "

"Clean room "

"Didn't use none of it bugs dead on night stand no shampoo no soap kinda just gross"

"We know Room wasn’t cleaned properly because we found a key card on the floor. "