Kobe Kyoshi Memorial Museum Hotels

"The laundry was clean and easy to use. The room was reasonably clean but could do with a deep clean, under the beds and behind the units."

"NA"

"I didn't have any bottled water in my room, so I tried to buy some from a vending machine on another floor, but the machine only accepted coins, so I couldn't make a purchase. I hope the hotel puts a drinking water bottle in each room, or makes the machine accept digital money. "

"A good breakfast very helpfull staff as i was travelling with my friend on crutches And shops and train stations 10 min walk "

"We spent great time, people are very nice and helpful."

"Hotel was kept clean, the staff was attentive and amenities comprehensive; the rooms were tidy albeit a tad small."

"The hotel's hardware is perfect. We loved our room (特別室離れ庭＆露天風呂付「考槃居」), which cost HK$44,400 (US$5,612) for two nights. The room and bedding were incredibly comfortable, and standard yukatas were provided, though we were surprised by the lack of pajamas. We thoroughly enjoyed the separate bathhouse featuring an outdoor onsen and indoor hinoki bath. However, the bedroom suffered from foot traffic noise. The English-speaking staff tried her best, but lacked the genuine sincerity typical of luxury ryokans. Overall, service felt sloppy considering the hotel's caliber and premium price. We truly wished for service that was more considerate, attentive, and delivered from the heart. Upon arrival, we were informed meals would be served in the main restaurant rather than our room. Disappointingly, we ate dinner alongside three other tables. In our experience, high-end ryokans always offer in-room dining or private restaurant rooms. Guests paying this premium expect privacy and exclusivity, which felt overlooked here. Wanting to utilize our room's generous space, we requested in-room breakfast instead. Fortunately, they accommodated this. Our second dinner remained in the restaurant, but thankfully in a private room. The food was mediocre; the Kobe beef tasted like average wagyu. None of the seasonal dishes possessed the refinement expected at this price point. Overall, we simply wanted a much better dining experience to match the stunning property and the premium we paid."

"Rooms are clean and the staff are amazing. An improved air conditioner for the room would be nice as it got very warm in the room at times. We loved the connected grocery store and shopping center connected to the Hotel."

"The English communication not too good and cannot express the essential. The location is far from the airport limo bus stop. It is not easy to drag big luggage to the bus stop without the help of a taxi. The hotel is not too helpful in getting a taxi, we have to do it ourselves, luckily the taxi driver understands our destination. On the whole, the staff are polite. Shower caps are not supplied."