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DoubleTree by Hilton London Victoria

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Overview of DoubleTree by Hilton London Victoria

DoubleTree by Hilton London Victoria

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
2 Bridge Place, Victoria, London, England

Explore the area

  • Popular LocationBuckingham Palace13 min walk
  • Popular LocationHyde Park17 min walk
  • Popular LocationO2 Arena46 min drive
  • AirportLondon (LGW-Gatwick)77 min drive

Choose dates to view prices

About this area

London

DoubleTree by Hilton London Victoria is located in London City Centre, a neighbourhood in London, and is in the city centre and near a metro station. Buckingham Palace and Big Ben are notable landmarks, and some of the area's popular attractions include London Eye and Sea Life London Aquarium. Check out an event or a game at The Oval, and consider making time for Natural History Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Victoria Underground Station is 3 minutes on foot and St. James's Park Underground Station is 12 minutes.
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Map

What's nearby

  • Buckingham Palace - 13 min walk
  • Green Park - 16 min walk
  • Hyde Park - 17 min walk
  • Westminster Abbey - 18 min walk
  • O2 Arena - 46 min drive

Getting around

  • London (ZEP-Victoria Train Station) - 3 min walk
  • Victoria Underground Station - 3 min walk
  • Gatwick Airport (LGW) - 77 min drive

Restaurants

  • Where to eat
  • 2 Bridge Place – Serves breakfast and dinner.

About this property

DoubleTree by Hilton London Victoria

4-star London hotel in London City Centre, walk to Victoria Palace Theatre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. All 232 rooms provide in-room free WiFi, 24-hour room service and LCD TVs. Guests will also find fridges, hairdryers and laptop-compatible safes.
DoubleTree by Hilton London Victoria offers 232 forms of air-conditioned accommodation with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Italian
  • Lithuanian
  • Portuguese
  • Spanish
  • Turkish

Business services

  • Meeting rooms 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

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Washer and dryer
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Guest rating 4+
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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 18.50 per person (approximately)
  • Nearby parking fee: GBP 30
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton London Victoria Hotel
DoubleTree Hilton London Victoria
Hesperia London Victoria
Hesperia Victoria London
Hesperia London Hotel
Hesperia Hotel London Victoria
Hesperia Victoria Hotel
DoubleTree By Hilton London Victoria England
DoubleTree by Hilton London Victoria Hotel
DoubleTree by Hilton London Victoria London
DoubleTree by Hilton London Victoria Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 395 out of 943 reviews
5 - Excellent 42%
Rating 4 - Good. 375 out of 943 reviews
4 - Good 40%
Rating 3 - Okay. 100 out of 943 reviews
3 - Okay 11%
Rating 2 - Poor. 54 out of 943 reviews
2 - Poor 6%
Rating 1 - Terrible. 19 out of 943 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice rooms. Good value.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
The friendliness and professionalism of the staff really made the difference to our stay. From the front of house to the bar and breakfast team, everyone was really helpful and nothing was a problem. I booked two rooms, one of which was great with no problems; unfortunately the room I had was a bit tired, it was clean and tidy but the bathroom wasn’t great and the bed uncomfortable. The main issue was the main shower rose had a damaged seal so water sprayed out the sides, not down and the pressure from the other head was poor, the rubber bath mat had mould underneath and I had to unclog the shower drain to prevent it flooding the bathroom. The temperature of water was also tricky as a slight turn caused it to be super hot, burning. Would I stay again? Yes I would as the location is great and the rest of the facilities (taking covid into consideration) were fine.
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to use room service for my breakfast no answer on few attempts, decided to go downstairs to book for room service , was charge £5 for the service and then £6.25 Wes taken from my account, At check in was told to pay £30 deposit and will be giveen back to me five working days why is that so necessary ?,
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location central for so much.Room fine and quiet.
Stayed 1 night in Sep 2021

2/5 Poor

Business traveller
Liked: Amenities
Disliked: Staff & service
Positive:Close to train station location. Negative: Small rooms. The queen size bed was not as advertised. I was overcharged and have not received any refund.
Stayed 1 night in Sep 2021