盧頓SPA 酒店 | 每晚可低至 HK$708

「I booked two rooms, but the staff could arrange two adjacent rooms for me. One was at 1/F, one at G/F. It sounded non-professioinal service when they did not consider such factors. Totally disappointed.」

「The bathroom」

「Arrived early as attending a wedding at the venue. To be told there was a £20 charge to allow access to the room even though it was already available. This had not been mentioned in any previous correspondence or calls. The room was average at best and the hotel was very badly signed. The only directions given for the room was turn right at the end of the corridor, no mention of multiple flights of stairs or changes in direction to eventually find the room at the back end of nowhere. My...

「The rooms need at least an option of having more light. I get the theme for the hotel, but still - the lack of light in the room was deeply inconvenient. The most disappointing part was the pool area. When I visited in 2022, the pool setup was absolutely amazing for summer - cocktails in a very elegantly done Moroccan themed poolside. Great vibes, great drinks. Now - all that is gone, and the pool cabanas aren’t even properly set up. This was a real disappointment as it was the key reason I’d...