搜尋萊斯度假園區

「Staff are really great and friendly! The room we stayed is near the alley which is noisy during the night that we couldn’t sleep well. And the pillows are flat that are not comfortable. 」

「The Grand Hotel is a beautiful hotel in a great location. The room (a triple / family room) was clean and convenient. The fans in the room (in the midst of a heatwave) and the water dispenser in reception were great touches. We were initially impressed with the proactive communication prior to our visit. However, the code we were given (twice) for the NCP wouldn't work on arrival and we were told by NCP it had expired in March 2026. On raising this with Barbara at reception, we received a shrug...

「Ben, Jackie and all the staff were very welcoming and helpful. Nice outdoor areas and good food. The hotel is conveniently located for a day at Redcar races. The parking was good as the car park is huge. The shower was somewhat disappointing as it was merely more than a trickle. Overall, a great weekend with family and friends, we booked 7 rooms.」

「Good food and excellent service.」

「The hotel is well situated and offers a convenient base for the local area. I would also like to commend the night staff, who were exceptionally professional, understanding, and accommodating throughout our stay. However, our experience in Room 11 was deeply unsettling. During the night, my partner was abruptly woken and believed she had been physically touched, which caused her considerable distress. When we raised this with staff, we were informed that similar reports had been made...

「Lovely friendly ,welcoming atmosphere on entering the hotel especially important for single guest.」

「佈置新型美麗，住宿地方清潔整齊，床墊舒適，厨房用具整備，如再有機會一定會再入住」

「Lovely room with walk in shower, comfy bed ,clean and with helpful, cheerful staff to assist you with any queries. A breakfast fit for Royalty, who could ask for more. Good well stocked bar with an evening menu to please all appetites including vegetarian.I will certainly return.」

「Great location for Saltburn & Whitby, lovely, quiet village. Sunday lunch was delicious, big portions, very good value for money. Would highly recommend. The room was clean & very comfortable with fantastic views. The bed was very comfy too. The staff were all very friendly and attentative. Will definitely visit again. 」

「Friendly and helpful people. Good quality food. The garden and grounds were kept immaculate condition. 」

「Lovely clean and friendly seaside hotel」

「On arrival my husband was given a door key card not the actual key that was actually needed. He was stuck outside the room on the second floor because had had all the luggage and didn't want to lug it back downstairs. Room was very hot with no view but fortunately had a fan. Bed was comfortable and TV reception was very poor. Best I can do was our stay was 2 star.🙂‍↕️」