Macau SAR Pet-friendly Hotel

Room was pristine and service was first class

Good service. Comfortable

Staff was very attentive and left small gifts and kind notes to our daughter.

Exceptional facilities, exceptional service, exceptional hospitality. Kudos to the responsive team for making everything so special. Without a doubt one of the finest properties in Macau. Once you stay here, you will not want to stay anywhere else.Four Seasons is simply par excellence! Outstanding.

Great new hotel

I recently stayed at Londoner Grand Macao and it exceeded expectations. From booking to checkout, service was excellent—the reservation team was efficient, and Jessica at front desk was warm, professional, and genuinely helpful. When I had a couple of questions before arrival, email inquiries were settled quickly and professionally by the hotel reservation team. The hotel is spotless, with impeccable hygiene throughout. The atmosphere was pleasantly quiet—calm and refined, with no hallway...

The service from the check in counter is excellent! I was served by Brian and he is being extremely helpful and tried to arrange a room exactly the way I want it.

Besides the hotel architecture, The guestroom renovation details are extremely high quality. Designers and architects are excellent.

Truly luxurious yet comfortable room and experience!

The room was very nice and spacious. Staff are very helpful. We love our stay, and will definitely come back again.

The room was clean and equipped with essential amenities. The buffet offered a wide variety of options, though the quality and taste could have been better. Overall, it was a very pleasant overnight stay.

Staff is very helpful and pleasant

Altira's representative returned to me promptly for my request on birthday surprise for my wife and offered me a complimentary birthday cake, asking me for details like our intended arrival time (for early checkin arrangement, although I didn't ask for it), words on the birthday cake and time for cake delivery, etc. Excellent pre-trip experience! When we arrive, my wife and I received warm welcome from extremely polite staffs, and being offered bottled waters while checking in. Checkin...

Splendid hotel with spacious rooms, glorious shops and restaurants, and most efficient shuttle buses!