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Hotel Europa

3.0 star property

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Europa

Front of property – evening/night
Balcony
Minibar, in-room safe, desk, soundproofing
Breakfast, lunch and dinner served
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is HK$1,483
Price available on 2024/06/02

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Popular LocationPuerta del Sol2 min walk
  • Popular LocationGran Via4 min walk
  • Popular LocationPlaza Mayor7 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)26 min drive
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Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

Balcony

Premium Double Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Triple Room, Terrace

Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Triple room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

Highlights

Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Double Room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

Highlights

Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 226 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

Highlights

Garden
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

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Restaurant
Air conditioning
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The price is HK$1,319
per night
26 May - 27 May
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About the area

Madrid

What's nearby

  • Puerta del Sol - 2 min walk
  • Gran Via - 4 min walk
  • Plaza Mayor - 7 min walk
  • Royal Palace of Madrid - 11 min walk
  • Prado Museum - 15 min walk

Restaurants

  • La Mallorquina - 2 min walk
  • Rodilla - 2 min walk
  • Ciudad de Tui - 3 min walk
  • Casa Labra - 1 min walk
  • Café & Té - 1 min walk

About this property

Hotel Europa

Additional perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Laundry services, smoke-free property and coffee/tea in reception
  • A front desk safe, a 24-hour front desk and luggage storage
  • Guest reviews give top marks for the dining options and helpful staff
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Free infant beds, heating and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a garage

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Café Europa

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is Hotel Europa pet-friendly?

No, only service animals are welcome at the property.

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 476 out of 712 reviews" "
Rating 8 - Good. 156 out of 712 reviews" "
Rating 6 - Okay. 52 out of 712 reviews" "
Rating 4 - Poor. 20 out of 712 reviews" "
Rating 2 - Terrible. 8 out of 712 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this property, except for the continual noise from the street that seldom ceased before 3 a.m. Also be aware that motor transport is not allowed in the neighborhood after 11 a.m. Therefore, we had to drag our bag the 3 blocks from where the cab could let us off. Not a deal breaker, but still annoying. The staff was quite helpful and we noted that there was quite a remodel taking place. They care about their image.
Stayed 1 night in Apr 2024

4/10 Poor

Tara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were very disappointed in this hotel, it really set a bad mood for our entire trip. We had no idea to start that taxis can't arrive at the hotel past 11 am, so we were droppped off 4 blocks away and had to walk with all our luggage. EVERY morning at 9 am our power went out! The room is described as sound proof, it is NOT! We had to listen to street loud cleaning outside the room every night and folks in the square all night. We got very poor sleep. The hotel other than transportation is well located near shopping. The staff tried thier best but after we were locked out of our room, because the key reader failed, I think they gave up also. The room was clean but the outlets didn't hold our converters well, they are not recessed so we had to prop them up, and the utility plates kept coming off the walls. We did request another room and were told no. The restaurant is not good and very over priced, not worth eating at. This stay was really was a bad point of our vacation.

10/10 Excellent

TAYMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super agradecida por la atención y la ayuda brindada por todos
Stayed 3 nights in Apr 2024

10/10 Excellent

Karina, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is highly professional and very customer service oriented. The room was very clean. The breakfast buffet was good. The location is amazing - central, walkable, perfect (but expect noise from the nearby square and streets below at night).
Stayed 5 nights in Apr 2024

6/10 Okay

HUGO, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service
Good, except for the construction noise and frequent lack of electricity for one day.
Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia, Vaughan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - car free zone - many sites within walking distance - easy access to metro
Stayed 4 nights in Apr 2024

4/10 Poor

Neptune Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The AC didn’t work, I had to leave the balcony door open and that resulted in lack of sleep since it is quite noisy outside. The bathroom smelled a bit like sewer. The location and restaurant was fantastic, but they need to let their guests use the AC, even when it’s cold outside, Puerta Del Sol is very busy and the clock is a bit loud and sounding off every hour, good thing I brought some Nyquil.
Stayed 3 nights in Mar 2024

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location. Nice rooms and nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I travel, location is everything. Obviously also clean and safe, but then add a bit of luxury and a lot of authentic and helpful people, this is really a great place! You are 30 seconds around the corner to the plaza and Sol Metro entrance. There are shops, sights and amazing neighborhoods in all directions. Every night as we returned from sightseeing and exploring, we went to the restaurant for a snack and a glass of wine. The food is delicious— try the croquetas caseras. The team there is extra special. They welcome you like you just returned home. Our waiter Jhonny was especially wonderful— so nice, personal, and professional. We stayed only a few days but at this hotel, we felt the people were like family.
Stayed 3 nights in Mar 2024

6/10 Okay

Linda

Liked: Staff & service
Room was bland to say the least. Breakfast was ok, but nothing special. Location was very good.
Stayed 3 nights in Mar 2024