Rochester Mall at Greece Ridge Hotels

"Ac good"

"There were no amenties in the room. Not even a coffee maker. Small sign that i saw in the morning that said you needed to get it from the front desk. Too late. The remote didnt work and had extreme difficult in switching the tub to shower. Only got it half way. Clean but very shabby. Obvious that NO MONEY is going back to structural upkeep. One luggage handler i saw was broken."

"The first room was a disaster. Housekeeping left window open trying to let the smell of piss and animal feces air out. We thought we smelled a odor. Closed the window came back later definitely was a odor. Housekeeping definitely didn't clean the room. Changed rooms at midnight after we came back from a comedy show, no issues after. "

"Staff was very kind. Breakfast was good and prompt."

"Staff is awesome, room was clean, breakfast was yummy. "

"Breakfast was terrible. Beds were dirty "

"very clean"

"I was given room number 307 once i entered the room it was a mess no clean sheets it look like someone just got out of bed and towels all over the floor. I wad reassigned to room 302 which the door appear to be broken into. The bath mirror was broke and the sink counter top had two gaps and the bed was the most uncomfortable bed I've ever slept in. The person. Next door had his tv on loud til 530am i couldn't sleep at all i couldn't call down to the front desk because staff leave. Very disappointed and unsatisfied. As long as i had my hotel account ive never complained about my stays this one i had no choice. Please either reimburse me or give me some kind of compensation thank you martin c rose "

"No pets but clean great rooms"