Sheffield Mi Amigo Memorial Stone and Service Hotels

"Toilet hadn’t been flushed from previous guest. Shower had great temp, though not great pressure. WiFi only worked in one room. Couldn’t figure out how to work the electric hob, rest of kitchen was good. Only one towel provided for two guests. Beds were comfy. "

"Excellent "

"On arrival, we were welcomed at Reception by builders braking out floor tiles and noise that you could hardly hear yourself speak. I complained and was told by the Manager that we had been informed of the on going works, this was not true. We would not have booked if we had been informed. He also told me that the hotel had no communication with hotels.com Breakfast very poor! Room was good apart from noise Will not use again. Please refund our costs. Graham Aldrich"

"Nice location but the actual hotel need updating. They have slapped some paint around but it needs a proper refit. Also the beds are very hard"

"Kind staff and nice food and drink. Especially the £15.95 deal for pizza and drink. Room was decent but it could do with some better facilities as windows didn't open, no wardrobe and towels kept falling off the metal ball. Sink was also easily blocked due to drainage issues"

"Stay here often and usually very good. This time, my double room was clearly a twin with the beds pushed together, as one of the headboards was half over the bed and half not and there was a light switch behind our heads and only one bedside table. Despite being told at reception that all facilities were working, the jacuzzi wasn't, nor was the shower by the pool and the steam room broke down on the second day."

"Great staff; fabulous breakfast - so much choice; room a little tired and obvious maintenance jobs needed doing; could do with an extra blanket for the bed."

"The room was sort of clean but had clearly seen better days. The bathroom was not great. The toilet roll holder had been pulled out of the wall by a previous guest and was just hanging there. The towel rail did not work and was thick with dust, the walls were scuffed and marked for what appeared to be a long time. I like the hotel, have stayed before but they do need to sort out the rooms "

"Great Location and great stay in a popular hotel - close to the city centre as well. 5 stars "