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"The staff was very helpful.Also,the breakfast was great."

"Ok"

"It’s a good idea to message the hotel beforehand to reserve the onsen on the evening you arrive; we were lucky that there was a spot available, but you will have no problem getting a spot any other day. The onsen is such a nice way to unwind after a long day of exploring this gorgeous mountain area. Yoi tabi wo!"

"Clean and very big room with all the necessary ameneties - the prívate onsen are amazing. My only sugestión is that the location is quite isolated probably next time we would choose another one but the room 10/10"

"The hotel has the best MT Fuji view and is next to some of the activities. The only negative thing was the AC was not working properly."

"Clean room, very friendly and helpful staff. The onsen was a unique experience and a must-to-do if staying here"

"The view of Mt. Fuji from our balcony was amazing each morning and was the highlight of our vacation. Pros: The private onsen, sauna, size of unit, 2 toilets, 2 showers, quiet location (on Lake Ashi) across from 7-eleven and where Pirate ship would dock, bathroom amenities provided, kitchen with tools to cook. Cons: can’t pinpoint but smell of rooms were musty especially when AC was turned off. A lot of dust around and sofa in one area was stained and should be cleaned; Difficulty with washing machine. It doesn’t dry fully so hang your clothes overnight. Otherwise, location and view was breathtaking."

"We should have stayed one more day"

"The finner was excellent"