“We had a nice stay at the hotel. Location is great. It’s right next to the train station and Flix Bus stop. Breakfast is very good. However, one elevator (total 2) wasn’t working for 2 days out of the 3 days during our stay. Guests had to walk up and down stairs. I did inform the front desk staff that our room phone is not working on the very first day we checked in but they didn’t really care and never bother to fix it. It will be nice if some front desk staff could be more patient and friendly……
“Near to the center and Xmas markets. Hotel is good and clean. From the train station to the hotel need 15 to 20 minutes walk, it was rainy on the days so is difficult. Staffs are friendly, luggage storing is provided. Staff not familiar with the Flexbus from Freiburg to Colmar, better can have the transportation information for assisting Customers.”
“I was at Freiburg for two nights visiting my friends. The hotel is easy to find and have great personnel. The receptionists are specially friendly and ready to assist. While traveling at the city, I have encountered business matter that needs a scanner and a printer. Thanks to the hotel's business corner. It allowed me to accomplish my mission (without charging me.) I really appreciated their help. The room itself is also big and comfortable. I would definitely recommend this hotel. :)”
“Very good location,all kinds of shops, department stores, restaurants are within walking distance, public transportations are also very nearby. The atmosphere of the room was very romantic, the bed was very comfortable. The buffet breakfast was fantastic, Staffs of the hotel are very freindly,helpful and good service.”
“Quite near old city center, every sopts is just around, staffs are extremely friendly. The only thing bothering me is the noise in the very early morning from street, hotel prepare ear plug in the room, very friendly.”
“Sehr gutes Preis - Leistungsverhältnis. Das Haus liegt etwas über Freiburg, so dass sich ein guter Blick ergibt.
Fussläufig ist man in 8 min. in der Innenstadt.
Wir waren schon das 2.mal in diesem Haus und kommen gern wieder.”
“The hotel is renovated, large and very clean and neat. The staffs are friendly and energetic. There is an elevator in the hotel, and it is very helpful for me. It offers many kinds of food for breakfast and it is delicious. The location is near to most of sites and Christmas markets, only 10-15 minutes walk from the DB train station. I would like to make a suggestion that is to change the kettle, because it usually smells strange when the water is boiled, maybe it can't endure the heat anymore.……
“Stadtbesuch mit Weihnachtsmarkt.
Food und Glühwein gut, leider hatte der Weihnachtsmarkt am Abend des 27.12.2024 nicht offen und beim Münster fehlten meines Erachtens auch die Weihnachtsstände. Schade!!”