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"Room was clean and the bed was very comfortable with excellent pillows. No bottled water in the room though. Huge bed with slippers and dressing gowns available. Its pet friendly and i got to pet Queenie, the resident cat"

"Everything is the room was wonderful I love the layout. It was very clean. I love that there was a mini kitchen."

"Breakfast was freshly cooked with what felt liked quality ingredients. "

"Yes and Yes"

"Excellent location close proximity to the main shopping area, central bus station and Liverpool train station. "

"On arrival the reception, bar and dining room looked really nice. The first room we were given was very disappointing and looked nothing like the image on the website. It was quite small and had very large dark wood furniture. We requested a different room and the second room was much better. We didn’t understand why we had been given an inferior room to the one we had booked. Receptionist was quite abrupt when we asked to be changed but did it. Food in the bar was good and the waiting staff were lovely. Breakfast was really nice."

"When we arrived on a Saturday late afternoon, it was like entering a nightclub. There was a wedding with an open DJ above the bar area. It was so loud you couldn’t easily hear the staff. When in our room, the music was booming through. We asked to move to another room and they were able to facilitate this. Staff were polite and helpful. The room itself was good; a small but functional bathroom, very comfy bed and good blackout blinds. The window needed a lot of adjustment to close it which took a long time but eventually was shut. Nice to have windows that actually open though. Breakfast was as expected. Quite a good range of food but juices were sub standard, more like a weak squash than a juice. Overall, we slept fairly well and the room was fine but entering a hotel and feeling like you were in a club meant we didn’t want to have a drink at the bar or stay downstairs at all. This may have been a very different experience on a different day. "

"No shops nearby but chosen for proximity to Everton Stadium and Albert Dock short drive away"

"Terrible musty smell and blood stained pillowcases "