莫納卡酒店 | 熱門莫納卡住宿限時優惠每晚可低至 HK$444

「Toilet paper holder missing, room door had open visible gap below lock. 」

「AC in room didn’t seem to work very efficiently 」

「Great staff. Large room, comfortable bed. Chairs in the room need upholstered or replaced. Restaurant was excellent.」

「Good」

「There wasnt any additional toilet paper & the roll on the holder was almost gone. The room next to us had a buzzing sound all night long. The pillows are hard as a rock. 」

「We found some harmless bugs in the but other than that; breakfast was good 」

「The stay and price was ridiculous IHG properties are at the bottom end of a chain once reputable and hearing complaints about staff shortages is uncalled for. The rooms aren’t clean I even wonder about the bedding. New manager new staff and a remodel is absolutely necessary. What a waste yet again!!!」

「We appreciated how spacious and efficient the rooms are. The exercise room and pool were great too!」

「yes」

「Beautiful place to stay. The only thing is when you turn on the heat, you smell the dog and if you don’t like the dog smell, it’s your room gonna smell like a dog but overall everything was great.」

「I really wanted to like this boutique hotel—the decor was stylish, the room had a great vibe, and the location was convenient. On the surface, it checks a lot of boxes. However, the “contactless reception” model ended up being a major drawback. There was effectively no staff available at any point during our stay. While a contact number was provided, it took two full days—after we had already checked out—to receive a response. That’s not just inconvenient; it makes it impossible to resolve even...

「Our stay here was amazing! The staffs were quick to respond with any questions or concerns. The only issue we had was the s'mores kit was stale and the popcorn was expired. I’m sure we could’ve got that resolved but it wasn’t really a big issue! 10/10 would 」

「Staff was helpful and friendly 」

「good breakfast」