Montclair State University Hotels

"This room looks nothing like what I received. The bathtub was dirty, mold spots all over the walls, and the TV didn't work at all. Not to mention, the entire room smelled like someone smoked a carton of cigarettes! At the time of check in, they make you sign and initial a waiver to which you are not allowed to switch rooms, now I know why!"

"Clean rooms and friendly staff"

"To start with, we arrived one hour after earliest check in and still waited over 15 minutes before we could go to our room. The phone in the room was not working, so I had to go the the front desk several times with questions. The TV was difficult to watch, because it was too high for the remote to work without raising the remote above my head. The shower floor was slippery, requiring a mat to avoid falling. The room was too dark, as there were few lights."

"I could not say more about the wonderful, kind friendly staff! Everyone was so lovely! The room is super clean! Simple but wonderful "

"The room was clean the Staff was good and there is a mall nearby "

"Having an indoor heated pool was fabulous while traveling with our 3 kids and the pool area was a nice size with few small tables and lounge chairs. The room was a great size for our family (2 adults and 3 kids, 21, 17 & 14 yr old). We had a a full size fridge which was wonderful. I will say the AC unit was confusing with the room temp but it was ok in the end. As far as the front desk staff- there is a gentleman mid day to night shift that was excellent the night shift had a nice lady but we were not “thrilled” at all with one particular desk staff. Her attitude was ver negative, demeanor horrible, when I asked a simple question I received a rude “duh” type of response and when I inquired about housekeeping the response tone in return was definitely not welcoming at all! The breakfast that was included was pretty great for being included everyday. I would bring my family back and stay again if I needed to. "

"Very clean, super nice! "

"Staff will handle any issues or concerns quickly and efficiently. Very clean rooms, breakfast was decent. Location ideal. Would recommend."

"Great staff. Yummy breakfast. Clean rooms "