Hans im Glück Marketinggemeinschaft GmbH - 1 min walk
About this property
KOOS Hotel&Apartments
Other perks at this hotel include:
Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Access to a nearby health club, a front desk safe and a 24-hour front desk
A vending machine, ATM/banking services and tour/ticket information
Guest reviews give top marks for the helpful staff
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with satellite channels
Separate sitting areas, heating and daily housekeeping
Languages
Arabic, Chinese (Mandarin), English, German, Italian, Romanian, Russian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking available
Street parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
1 restaurant
1 bar
Room service available
Restaurants on site
Rhadzani
Things to do
Access to nearby health club
Bike rentals
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Lockers available
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance
Business services
A meeting room
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Flat-screen TV
Satellite channels
More
Desk
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Restaurant dining guide
Separate sitting area
Soundproofing
Policies
Check-out
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property is also known as
City Aparthotel Muenchen Hotel
City Aparthotel Muenchen Munich
KOOS Hotel Apartments
City Aparthotel München
KOOS Hotel&Apartments Hotel
KOOS Hotel&Apartments Munich
KOOS Hotel&Apartments Hotel Munich
Frequently asked questions
Does KOOS Hotel&Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
KOOS Hotel&Apartments Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 435 out of 1000 reviews" "
10 - Excellent
435
Rating 8 - Good. 413 out of 1000 reviews" "
8 - Good
413
Rating 6 - Okay. 101 out of 1000 reviews" "
6 - Okay
101
Rating 4 - Poor. 32 out of 1000 reviews" "
4 - Poor
32
Rating 2 - Terrible. 19 out of 1000 reviews" "
2 - Terrible
19
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Debra
Travelled with family and small children
1 May 2024
We had paid in advance for this property and we did read that there was no refund if we ca cancelled. Unfortunately we had to cancel as we had a sick family member and could not go to Munich. I reached out to the hotel as did Expedia to see if they would give us a credit or partial credit and the hotel said no. Not a very flexible or customer oriented way to handle business.
Debra
Stayed 3 nights in Apr 2024
6/10 Okay
Merry
Travelled with family
20 Apr 2024
Disliked: Property conditions & facilities
Rooms were very cramped and not what was advertised in pictures. We couldn’t open the closet door all the way and no room for bags. I booked a room for 4 people and at checkout he said it was a three person room. Staff office was next to our room and door was open and closed all night long. Very small kitchen and the room smelled musty. We had to plea for a card key. The wifi was terrible and we weren’t able to unlock the room via our phones. On the bright side the location is great, the lobby is nice and they have a cute courtyard.
This is a good apartment hotel in a great location but the bed arrangement we thought we were getting did not eventuate as we were given three singles instead of a double and a single. Otherwise fine.