默特爾比奇歷史名勝酒店 | 每晚可低至 HK$1,805

「Particles from the ceiling was flaking off in the floor. Roaches in the bathroom and kitchen small ones. Tub was clogged and it was a disgusting mess when you showered. Very hard to open the sliding door. You have to turn the ac off in the bedroom because it blows directly on the bed. There was a huge piece of the front door jam with part of a lock on it laying on the floor and my mother tripped over it soon as she walked in. So her entire trip was ruined because she hurt her knee. Very...

「Dirty old crusty rug around the bed. No extra toilet paper or paper towels available on site. Door code had to be entered 3 or more times before it would open every time. Kitchen floor at cabinets unclean. Notification while in route to location that all my details needed to be re-sent to the office before we could check in.」

「Julie failed to provide the access code to the place prior to arrival. Instead messaged me over 24 hours after my check in started. I arrived in Myrtle beach after 17 hours of driving with my 3 daughters and had to pay for a new stay entirely. She continues to say that I failed to check in properly but I emailed photos and screen recordings of all communication & check in to vrbo. Julie has told vrbo she will not refund my money even though I paid almost 2,000 for a new place due to her...

「The cleanliness of the room was very disappointing on check in. We required 3 beds for sleeping. The sofa bed mattress cover was soiled with 2 foul smelling urine stains which appear to have mold growth and were still wet. Initially housekeeping services were offered the next morning. After insisting cleaning services were provided that evening 2 people arrived at approximately 1030 pm. We were requesting a replacement mattress which was not available. We washed the mattress ourselves and the...

「This was a great property and our family loved our trip. The space was as described and the furniture was comfortable. We never had any issues with the unit and loved the access to pools and the ocean. The one thing I wished the unit had was a pot with a lid as we cooked and ate most of our meals in the unit, otherwise, the accommodations were great! 」

「Our host Julie was very very helpful and showed great patience with me when planning. The condo was clean and put together. My daughter (17) and I loved the beach view!!!」

「Nice and clean condo, everything was great except for Big Fish Rentals. After I completed the process of giving all my information, I kept receiving emails stating that I hadn't finished the precheck-in process which was very confusing and made it feel like a scam. However once I reached out to Big Fish Rentals to make sure the outreaches were legit I was assured that they had all the info they needed for a smooth check-in process.」

「Location was excellent. Property good for the value, stocked with minimal necessities, room was nice for the area but property common grounds were average. Communication with the property management was subpar. They were quick with their response but not helpful resolving issues. Bed was comfortable but couch was hard. Pull out mattress was stained and no linings were provided for it. I was told they were in the closet but only pillows and a wadded, scratchy blanket were there. No pillowcases or...