Kuala Lumpur National Zoo Hotels

"Clothing has improper placement. Hot water not easily available"

"No drinking water & soap provided. Air-cond does not cooling. Room was smelled with cigrate smock. "

"So close to the LRT. Laundry place is just next to it. You can find so many shops, restaurants and convenient stores nearby!"

"The Family Room has nice windows for walls on two sides and was larger than the advertised 22 m2. It was actually 25 m2. However, it does NOT have 1 queen and 1 single bed because it can only sleep 2 people, not 3. It has 2 super single beds. The room had a kettle, but no coffee or tea as advertised. This is the first hotel that I have seen that does not provide standard toilet paper. Instead, they give you a box of facial tissue. Kind of odd, but it did the job. This place is not easy to...

"Clean room. Location wise. This was our 2nd time staying at the hotel. "

"The hotel is an excellent place. "

"What a amazing location ! There's a shopping mall in the building ! so much convenient for me and my family to get stuffs and chill in the unit !"

"Nice room and quiet, clean, nice shower and clean toilet, comfortable bed, kind and helpful stuff"

"Not friendly, no hot water "

"Very nice and pleasant stay! "

"Our stay at Heaven Suites was very comfortable and smooth. The staff was extremely responsive and understanding in our communication and kind enough to arrange a late check-in to match our flight schedule. The room was spacious and comfortable having the essential amenities for a pleasant stay. We already have plans to return."

"Breakfast was good. In house items need to be look at before guest check in eg, towel, wi-fi in working condition, fridge is ready for use. "

"Nice apartment. Can cook and wash laundry. Grocery and restaurants nearby (check out Roma Pizza)."

"Ok"

"I booked a studio (internal room and bathroom) initially which was too small for all my luggage and I needed the external view, so upgraded to a Studio apartment. The apartment was very clean, light and well equipped. Everything I needed for an 8 night solo stay. Spectacular view over the city and well placed for travel. The service was efficient and friendly and very responsive when I requested an upgrade. My only grumble would be about the lifts. They are limited for the amount of floors and...