「This resort recently reopened and I am assuming my frustration is mostly due to staff confusion. We did not have "diamond club" status, so we did not have a butler. We received conflicting information from the front desk, Expedia liason and workers at the various restaurants about how to book dinners at the non-buffet restaurants. The Royalton app never worked for us to book anything (spa or restaurants). We did manage to eat at Zen Tepanyaki, Hunter Steakhouse, Grazie and with the help of...
「From start to finish my stay was excellent. The team at the front desk went above and beyond to make sure everything was ok. A huge shout out to Sydoney that works by the restaurant she was one of my servers at breakfast time, O'Connor the head chef who went above and beyond and helped my mom, O'Neil, Christopher, and Romaine the bartender. Thanks to everyone who made my stay memorable.」
「I enjoyed my stay at Azul. The property was beautiful, the staff was fantastic and the food was great. The furniture in the room and certain places were a bit dated but outside of that, everything was fine. The seven mile beach was incredible and they put on a good show at nice, There is a club with a DJ that starts at 11pm and ends around 1. All in all, I had a great time and would visit again.」