New Haven Family Hotel

"I booked the wrong day. Even though the hotel was sold out, the manager found me a room. Even better, they honored the low rate for Sunday night on my reservation even though Saturday night was at a higher rate. They could not have been nicer or more accommodating. The hotel is recently renovated and looks great."

"Caring Staff + Great Location = Happy Yale Parents We had a great four-night stay while moving our daughter into Yale. The managers truly went above and beyond. At check-in, one manager patiently showed us alternative room options when we were worried about noise, and the room we chose was perfect. Another manager impressed us as well — after we mentioned the tub was slippery and no mat had arrived, he personally went out to buy one for us. The location is unbeatable for visiting Yale, and we loved being able to walk everywhere. The afternoon snacks in the lobby were a nice touch as well. Housekeeping could improve on restocking supplies like coffee pods and coffee cups, but calls to the front desk resolved it quickly. The surrounding neighborhood isn’t the best, though that’s not the hotel’s fault. Overall, excellent service and an ideal location made this a very positive stay. We’d happily return."

"Very walkable"

"Very cool room on the corner with great views of the ocean and New Haven! Very nice staff! The hotel is close to everything in New Haven as well as being right off the highway."

"In my case, I don't have any complain, the room is good. The bathroom is clean, and the staff is pretty good. I was here before, and for me is ok! My stay here is peaceful!"