「We were not very impressed with this place. Our check in supposed to be at 4 and didn’t get room until 8:30 pm. Staff was very rude. Front desk lady was very mean. They didn’t give us any information regarding room service. Our room wasn’t clean so we had to call for room service. The place smell like smoke all day. The view was great from our room. We were able to see fireworks from 19th floor.」
「I had a wonderful stay at this hotel. The room was full of character and beautifully designed, making it both comfortable and memorable. The front desk staff were exceptionally friendly and attentive — they truly cared about the guests and went above and beyond to make my stay pleasant. Highly recommend this place!」