Hotel Monterey Group Nishinomiya hotels

"The room was great. Clean and with wonderful views. The staff that checked us in made us wait more than 30 minutes because supposedly they did not have the room we had requested (corner room). I kept asking if everything was ok because they were speaking Japanese and finally he told me. Then he just said sorry we don’t have your room. And that was it. He didn’t offer an upgrade or any vouchers or anything. Just, sorry we don’t have your room. Then he said if it was ok if we stayed in a ‘family’ room. I didn’t know what he meant but in the end, when we went to the room, it was still really clean and nice."

"I enjoyed trying out the Refa products"

"Great location with everything you need within walking distance. "

"Location was close to many attractions. Staff was very helpful"

"Great location. Quality in-room dining"

"Great location and walkable for any places."

"I loved it"

"Everything was efficient and clean. Just was confused by the system where they leave supplies at your door, like where to put dirty towels if fresh ones are left at the door. The lifts get crowded."

"The location is very accessible to train, food and shopping. It offers free laundry services. We love it!"