Norco Family Hotel

"Good overall"

"The room was dirty—I found three bugs crawling on the beds. The floor hadn’t been swept or mopped, and there were hairs in the bathtub. At checkout, the staff member never got up from behind the desk; she simply asked for my room number and didn’t provide a receipt. When I requested one, she said they were out of paper and that it would be emailed. I have yet to receive my emailed receipt. Needless to say, I won’t be staying here again."

"The staff at the front desk was very helpful and attentive the entire stay and the convenience of the place in general is just amazing. So many restaurants, stores, and bars near you and of course Disneyland is just a 15 minute walk. The following day I got to use the jacuzzi and the pool which were delightful. They also have a very useful mini Mart shop for any emergency items or snacks you might need. It was easy to find parking in front of our room and the size of the room was spacious. Besides it being a little outdated/motel looking, it was still a great place to stay."

"The laundry was pretty useful in my opinion. But I highly recommend making change the washer and dryers are coin operated. Our AC did make us stuffy and our throats were sore. The bathroom was definitely smaller than I thought it would be. Lastly the staff were super nice and friendly. "

"Booked this hotel for the bi level loft. Let me start off by saying that the rooms were really spacious and the property was clean. The staff might have been the highlight for me. Incredible staff that were helpful, accommodating, and even saved some toys we accidentally left behind eve hours after check out. One of them they held for us until the next day. The breakfast was fine. Not much to ring home about, but it was nice to not have to pay extra for breakfast and the “make your own waffle bar” was a big hit. The only reason I am giving it it a 4 star review is the location. It was very walkable and it was never a problem in the morning. At night, after long park days it would be nice to have an option other than uber (although it was only like $10 including tip to uber to the park). I know it’s not Clemente’s fault that ART went down, but that was the only negative. We did walk basically the entire time we were there though it was totally fine. Just laziness at the end of the day (lol). "

"We enjoyed our stay! The pool and hot tub were fun to use. It would have been nice if there was some sort of breakfast included. "

"It needs a better breakfast and remodelación "

"Clean pet friendly "

"Great location. Close to Disneyland, less than 10 min walk to the security entrance. Next to McDonalds, also a Panera, Mimi's Cafe, IHOP and Coldstone walking distance. Valet parking. Small pool. Easy check in, hotel room was clean and we had a microwave and mini fridge. Would suggest a towel bar for hand towel near sink."