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"Very Good "

"Great location ! Good service"

"Clean room and staff very good"

"Excellent accommodations with spacious room and great service. Chang at the front desk was amazing and provided great service. Kwan and the other staff in spa were also excellent. We also booked a tour through the hotel wand our guide Tony was great.the hotels complementary shuttle around old town was convenient and very helpful. "

"The young guy at front desk was so polite, everyone else was too, but he stood out"

"Excellent hotel and food"

"Excellent hotel stay."

"Upon entering this beautiful hotel, you are greeted by all staff. They took care of the bags and met me at the room. They supplied me with two full bags of welcome snacks and drinks. That is not a typo, 2 FULL bags of snacks. It was amazing. Such a great surprise. This was the best hotel I've stayed at in Chiang Mai, and I've been to this city many times. The rooms are beautiful and very clean. You must check out the pool during your stay. The hotel is walking distance to the night bazaar, 7/11, and many other convenient things to check out. I loved this place and everyone made my vacation much more enjoyable. I'll be back. Awesome job Empress Premier!"

"I did not get the free breakfast l need to pay $824 bh for each person "