「I found a bug on the bed of the hotel. After calling the customer service, I got a pillow at 11 p.m. an hour later. The room is not clean, and there are still paper towels used by previous guests in the trash can. Breakfast and Wi-Fi are charged separately, and mineral water is not provided in the room.」
「At this price point, I was genuinely excited to stay here — but the experience was a complete disappointment. Every single towel had a strange smell, and I don’t think it was detergent. It was more like the musty odor of something moldy. The bathtub was clogged, so water kept backing up during showers, which felt awful. The entire room felt like it hadn’t seen sunlight in a long time.
I rarely leave reviews, but the condition of the facilities here was truly disappointing. That said, I do want...
「This review is for the 2 Queen River View Room. Compared with the 2 Queen Deluxe room, which I had before, the 2 Queen River View Room had a larger bathroom, full-height closet (important for hanging dresses/long garments), luggage rack without asking, 2 bathrobes (instead of 2), 2 facial masks, and a vanity amenities box (cotton balls & swabs, makeup-removing wipes).
Beds were good; Wi-Fi worked; room temp adjustable. Lots of storage/drawer space and furniture surfaces. Good bedside charging...