「L'emplacement de cet hôtel est parfait, en plein cœur de l'agitation du vieux quartier tout en étant situé dans une rue calme. Le personnel était tous charmants et un merci tout particulier à Jimmi, le directeur, qui était exceptionnellement attentif, aimable et serviable. Le petit-déjeuner était délicieux, la chambre était propre, confortable et calme. Nous y avons séjourné au total pendant quatre nuits, réparties sur trois étapes différentes à Hanoï entre des voyages dans d'autres régions et...
「L'emplacement de cet hôtel est parfait, en plein cœur de l'agitation du vieux quartier tout en étant situé dans une rue calme. Le personnel était tous charmants et un merci tout particulier à Jimmi, le directeur, qui était exceptionnellement attentif, aimable et serviable. Le petit-déjeuner était délicieux, la chambre était propre, confortable et calme. Nous y avons séjourné au total pendant quatre nuits, réparties sur trois étapes différentes à Hanoï entre des voyages dans d'autres régions et...
「The hotel aims to be a diverse resort, but the actual management appears chaotic and inefficient. Staff lack proper training in service, hygiene, and English proficiency, and the maintenance of hotel facilities is poor. Overall, the hygiene standards of the rooms and restaurant do not reach five-star levels, and the quality does not match the price. Unfortunately, this is currently the only upscale hotel on the island.」
「The hotel aims to be a diverse resort, but the actual management appears chaotic and inefficient. Staff lack proper training in service, hygiene, and English proficiency, and the maintenance of hotel facilities is poor. Overall, the hygiene standards of the rooms and restaurant do not reach five-star levels, and the quality does not match the price. Unfortunately, this is currently the only upscale hotel on the island.」
「The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology....
「The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology....
「The staff were truly outstanding - so helpful and kind. They did everything they could to ensure we had a great stay and time in Vietnam - helping with activities and ensuring our comfort both inside and outside of the hotel. The location was great and right in the hustle and bustle of the old quarter, yet the rooms were quiet and a great get away. 」
「The staff were truly outstanding - so helpful and kind. They did everything they could to ensure we had a great stay and time in Vietnam - helping with activities and ensuring our comfort both inside and outside of the hotel. The location was great and right in the hustle and bustle of the old quarter, yet the rooms were quiet and a great get away. 」