Northwest Rochester Family Hotel

"Nice place. Staff were friendly and the place was super clean. Pros: spacious rooms, clean, close to restaurants and shops. Cons: not sure why the room itself does not have any usb ports which is really unusual now a days. Washroom was tiny would be better if the door swung the other way to open. Pool was very small and salty. Other wise it was nice stay would come back."

"We went for my son open house in RIT and it’s a long drive from NYC. The staff at the front desk were so nice and the guy at the breakfast was so kind he give us a container for pancakes we are running late. This was so nice of him we really appreciate after a good night sleep and rest. We probably will be there a lot of time more our son decided to go to RIT."

"Great getaway for the weekend with my family enjoyed the pool great breakfast and hospitality "

"There was a constant smell of weed, the room had the shampoo holder off the wall, no clock in the room, the lamp that had the outlets didn’t hold the plug, the mattress did not stay in place. There was garbage that sat outside for 48 hrs. Just cancelled my future stay. "

"My husband and I enjoyed our stay. The environment wad peaceful , calm and quiet. My room and bathroom facility was cleaned daily. The staff were professional, and courteous. There hotel guests are the priority and they make every effort in delivering that type of service."

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"Everything was clean and comfortable. Breakfast was delicious!"

"Great hotel "

"Fan in bathroom didn't work ' much if breakfast food was gone by 10. I like the treadmills and coffee available all day "