Ashburn Old Ox Brewery Hotels

"Too many smokers on the property"

"satisfied "

"All was fine but when I arrived they charged me about $50 more than the Hotels.com quote"

"clean room"

"The rooms were very clean. No intrraction with staff. "

"Jamshid at the front desk was especially helpful. I had planned to depart southward on 3/16/26, but the weather forecast along the I-95 corridor was quite frightening. I asked if I could stay an additional night and leave on 3/17/26 when the danger had passed. He worked diligently to give me another night, and was even able to let me stay in the same room! THANK YOU!"

"Good goodbye "

"Friendly staff. Minutes from the airport. Shuttle service timely."

"I’m extremely disappointed with my experience with this Hyatt property. I booked a room for March 6 but cancelled the reservation within about an hour after learning that my international travel plans had changed due to a major disruption overseas. A Hyatt representative even sent a waiver to the front desk confirming the charge should be waived. Despite cancelling immediately and never checking in or using the room, I was still charged. When I contacted the hotel, the manager refused to review the situation and stated that because the hotel was fully booked that night, a refund would not be issued. This was very frustrating, especially given the circumstances and the waiver that had already been sent. I have since escalated the issue to Hyatt corporate and hope they will resolve it fairly. I expected better customer service and understanding from a brand like Hyatt."