2/10 Terrible
Danielle B.
21 Mar 2024
Disliked: Cleanliness
Don’t book here!
I have never left a bad review before so that should tell you how terrible this property is. The place is dirty, the dryer broke - no one responded, my husband fixed it. The dishwasher broke, it took 3 days for someone to come look, couldn’t fix it (but told me they did) so we had to do dishes for the 10 days we were there, which wouldn’t be that much of a problem if there were dish clothes and a stopper for the sink but there wasn’t. Speaking of, the kitchen does not have essentials, like scissors, baking sheets, etc. there’s absolutely no plastic cups, bowls, plates etc for children or to use outside. But just wait.. there’s more… bed bugs. They ‘sent pest control’ (no they didn’t) and said it wasn’t bed bugs. I have videos I can share, yes it was. I asked for some sort of partial refund for the terrible experience to which I was offered a 10% discount on my next stay. HA. There’s simply too much inventory in beautiful Storey Lakes to ever even think of going back. The property ‘owners’ do not care about your stay, avoid at all cost. You’ll regret booking here, I promise you.
Danielle B.
Stayed 10 nights in Mar 2024