6/10 Okay
Jamie C.
31 Mar 2025
Liked: Cleanliness, check-in, communication
Few disappointments
The house is a great setup, unfortunately we were not able to use the hot tub as it was not hot, it was a cool as the pool. We also were not able to use the pool 2 days as the crew came in and put chemicals in the pool and told us we had to stay out for 6 hours on 2 separate days. The clubhouse pool etc was a good experience. It’s about 35 min to universal. We enjoyed the house but certainly disappointed we couldn't use the pool for a good portion of the time and hot tub not hot despite paying the 40 per day heat for the pool / hot tub. Also should be noted that there are absolutely no toiletries- hand soap, paper towels, toliet paper, and not many utensils as we had to share forks and spoons nightly. The televison remotes did not all work as wel, but we made do without tv which was just fine but could be an issue for others.
Jamie C.
Stayed 5 nights in Mar 2025