Nikko Otaru hotels

"Beautiful hotel. Nice city view from a high floor. Delicious premium breakfast. Staff were helpful and friendly. Location was quite good. Comfortable beds. "

"Nice clean room and bathroom, really good location close to the hustle and bustle and the tram and train stations and Odori park. Lots of cute little cafes around too."

"We have stayed in a lot of places over the years and can honestly state this was one of the nicest. Could not fault any aspect, the place was amazing. We will be coming back for sure to Sapporo and will be staying in the Sapporo Grand Hotel."

"Our record player didn't work when we checked in but the front desk staff came up and got it up and running after a bit of effort. Thank you so much!"

"Excellent location, just one block from Sapporo station underground path. Easy walk underground to most restaurants. Great public onsen for relaxing after long day skiing."

"Clean rooms, nice amenities. Breakfast was good and onsen was perfect place to relax after daily activities. Good location close to station as well."

"Front desk was amazing. We arrived before check in time and left the luggage with them and went out exploring. When it was time to check-in, they had already sent the luggage to our room:) They were also very helpful in explaining about the shuttle bus. Breakfast buffet was the same everyday, and there was an option for a set meal at a Japanese restaurant too. "

"Had rooms with a park view--which was excellent during the Snow Festival. Rooms were clean and staff was friendly. Would stay here again."

"Room was clean and staff did a great job of refreshing the room daily."