Savannah Owens-Thomas House Hotels

"Everything"

"An older hotel, it is kept up really well. Such pretty architecture and the rooms were comfortable with good showers and good lighting. Great location. Easy walking distance of everything downtown Savannah. Friendly staff at the hotel, which is really great as most places in Savannah have very unfriendly wait staff. Highly recommend."

"Breakfast offered a good selection"

"THE HOTEL IS TERRIBLE..400 DOLLARS FOR ONE NIGHT.ONE OF TWO ELEVATORS WAS DOWN.THE HOTEL IS SPLIT IN TWO SECTIONS SO IF YOU GOT ON THE WORKING ELEVATOR,IT ONLY TOOK YOU TO ONE SECTION OF THE HOTEL.YOU HAVE TO REROUTE BACK TO THE MAIN FLOOR WALK AROUND TO THE OTHER SIDE OF THE HOTEL TO GET TO THE ROOM NO ONE EXPLAINED THIS AT CHECK IN.THE PHONE DiD NOT WORK IN THE ROOM.VALET PARKING WAS COMPLETELY CHAOTIC.THE BELL SERVICE WAS NONEXISTANT.YOU WAIT FOR A CART ,THEY ONLY HAD TWO AND THEN YOU HAD TO LOAD THE CART AND TAKE IT DOWN TO THE VALET DESK ,THEN WAIT 20 MINUTES FOR YOUR AUTOMOBILE .THE ONLY THING GOING FOR THIS HOTEL IS THE LOCATION.THE HALLWAYS WERE DINGY,THE ROOM SMALL..THE STAFF WAS NOT HELPFUL AND THE MAN AT THE DESK DURING CHECK IN WAS RUDE..MANAGEMENT NEEDS TO COMPLETELY RETHINK THIS PLACE.I'M SURE I AM NOT THE ONLY DISSATISFIED CUSTOMER.A LADY ON THE ELEVATOR STATED SHE COULD NOT GET ANY INFORMATION ABOUT THIS PROPERTY SO THEY STAYED ONE NIGHT AND CHECKED OUT ,VERY DISSATISFIED. TOP DOWN ,THIS PLACE IS RUN WITH AN "I DONT CARE ATTITUDE."

"Carpet in the room was filthy, bathtub dirty, windows very, very dirty mold very filthy, some of the hallway Carpet look like it was taken from the city dump and installed in the second floor hallway. Breakfast buffet we had to use a tea spoon to take up the fruit on the fruit bar very unsanitary. The only best thing about our stay was the front desk staff."

"Yes very good"

"Everything is wonderful and they should be commended for breathing new life into Savannah. However, the placement of the toilet roll is absolutely baffling - right against your knee, so you can ride side saddle when you make brown. And the light switches might as well be installed at random around the room. But I will return nonetheless because it’s a great place. "

"Breakfast was fresh & good. Parking attendants were very nice as I left my phone in the car and the attendant went back & found it. He deserved the tip!"

"Staff friendly and helpful"