Palm Springs Hotel with Pool

"Beautiful hotel and spacious room. Staffs are friendly and helpful. Jovanni at front desk check in is a great customer service person to work with; helped us with special request for our stay. Parking needs more instruction as we were confusing on the first day."

"Very professional and courteous staff."

"I love the location and the balconies"

"The staff for serving’s breakfast is not very professional."

"It was a roof above our heads that’s for sure. Our stay started with hiccups. We understand that Coachella is a big event but that should also anticipate their readiness when it comes to having rooms ready when guest arrive for a 4pm check in. For our time I guess someone thought it would be great to book not only for Coachella but another group booking at the same time, causing many delays. I’m not going to take away from the staff being friendly because they really were and I do not blame them for upper management flaws in all this, but upon check in not only were rooms not ready but to compensate they had drinks and cheese and crackers to offer. I was taken back a bit because, what do you mean that’s how we’re gonna take care of this? Later because of my comment on Expedia they did offer to take resort fees off (gotta take a look and see if they did). Hotel rooms are cute however maintenance has to get in there. Bathroom door frame was cracked that you had to physically lift the door in order to close it and be able to use the toilet and shower, I do have pictures and video of it. Honestly I didn’t want to give anyone any more complaints at that point since we were exhausted from the drive from Vegas. Keep in mind you can hear everything from the hallways as if the guest walking by as if the guest was also in your room. So sound proof doors didn’t feel like were a thing there. Around the lobby they do have all inclusive restrooms which is a plus when having many guest. "

"A delightful stay! Everything was clean and comfortable. Staff super friendly and helpful. Pool and hot tubs are perfect. Will stay again!"

"Excellent hot tub Room is small and cramped but nice bedding "

"Great location"

"Se veía limpio, olía bien, pero cuando vimos las almohadas estaban super sucias, y una tenía mancha parecía sangre, nos dio asco saber que dormimos con esas almohadas, ojala pongan nuevas y tengan mas cuidado!!! El Staff super atento Gracias por eso! El precio muy elevado para ser un Motel pagamos $250 por una noche!!! No es justo ese precio"