Kuala Lumpur Paradigm Mall Hotels

"Clean room. Efficient and friendly staff "

"Pretty busy hotel - long queue during check-in. But was attended to within 20 mins. Great location - walking distance to the huge shopping mall. TTDI eateries are just one subway stop away. I would do it all over again. "

"It could be better. 2nd day breakfast fruits especially the grapes were spoiled ."

"Clean room and shops nearby with a lot of restaurants. "

"Wasting time just to give 25 words. I willz rerate badly."

"Dear De Uptown Hotel Team, I recently had the pleasure of staying at De Uptown Hotel 1Utama, and I wanted to express my sincere appreciation for the excellent experience. Choosing your hotel for my individual travel was an outstanding decision. The Songkran Malaysia event hosted at your hotel was absolutely incredible and truly memorable. I am grateful for the opportunity to enjoy such a unique and vibrant celebration exclusively at De Uptown Hotel. The staff there very friendly. Thank you very much for everything. I look forward to staying with you again in the future. With Kind Regards, IHM13"

"The room was comfortable and clean. But the environment on level one is not nice due to the backroom of kitchen, ugly emergency staircase etc. Breakfast food selection was good to me at good price from Expedia."

"I am writing to express my extreme dissatisfaction with my recent stay. While the location is convenient, this hotel does not even meet one-star standards. The hallways constantly smell bad because dirty linens and towels are left piled up for over 24 hours every day until they are picked in the morning. My experience was plagued by issues: I had to change rooms twice—first due to an ant infestation in my bed, and again because of the poor state of the bathroom. Despite booking a Premium Room, management only honored my reservation after two complaints. Furthermore, amenities are non-existent beyond Wi-Fi, the provided bottled water is just refilled tap water, and housekeeping is subpar. Floors and bathrooms are ignored unless you beg them to be cleaned."

"This is a fantastic hotel, the staff were amazing and very responsive to all our requests. RJs rooftop bar is outstanding with awesome views of the city and Naim one of the bar tenders was outstanding and added to the relaxed and enjoyable environment. Breakfast with Mr Kenneth in charge made for a great start to the day with a huge variety of food and prompt service. We were on the 26th floor again with a great city views and spacious room. The convenience of the Paradigm mall next to the hotel was a pleasant surprise with a good range of shopping and food outlets. We throughly enjoy our 8 days and cannot speak more highly of the hotel, staff and great service."