「stayed at the hotel for 3 nights, the view is very impressive when I walked into the front desk. However, I think the room needs some regular maintenance. Shuttle bus only offer one way with limited services. It would be great if they can offer return. 」
「Enjoy the pool access and the infinity pool. Very clean swimming pool and room. But the receptionists are a little bit muddled, some basic information (eg. Facilities opening time) were not answered clearly and adequately. When we check-in, they mixed up our information with other guests. Just minor problems. Generally, it was an excellent experience.」
「Overall, hotel is very nice with easy commute to Patong city center either by walking or TukTuk.
The initial hotel check in was good, room cleanliness could have been improved - there were some dirty areas, most likely because the hotel was at high occupancy and in a rush to get ready for next guest. 」
「The room is clean and comfortable, and the air conditioning is very sufficient. The hotel pool facilities are great, with a slide that allows children to play. There are many dining options, and I recommend choosing an all-inclusive package. Breakfast can be quite crowded, and the bacon is often unavailable. The scrambled eggs need to be ordered in advance, and the coffee area is also very busy. However, the restaurant service is excellent at other times.」
「Before book the hotel, I saw most of comments are negative or unhappy experience. However I saw the photos of the hotel gym, so I booked and try.
No parking in this hotel. So I park in street parking (No fee).
The check in process is smooth and welcome drink provided. The staff guide me to the room and prepare ice water for me.
The gym is excellent!! It is professional setting and personal trainer available on site. I stay three nights in the hotel, I went to gym 6 times during whole stay....