Taipei Phoenix Mountain Hotels

"The personal hot tub in the room was the best. Easy to climb in and out of for older couples. Location is next to Xinbeitou MRT so access to a supermarket, restaurants and the thermal spring all within walking distance. Breakfast was good. This was our second time staying here."

"Staff are nice. Amenities old but all working great. Breakfast is good even though same items everyday."

"Nice room, great service "

"spacious, comfortable, pleasant, very nice staff. "

"The hot spring inside the room is good, providing sufficient protection to prevent falling down. "

"The staff at this hotel are extremely friendly and attentive—from the front desk to the shuttle drivers and restaurant staff. Breakfast is complimentary every day, and the staff are constantly clearing tables to keep the dining area clean and comfortable. If you are carrying luggage, they immediately step in to help without hesitation. Even a simple glance at any staff member is enough for them to ask if you need assistance. The room is cleaned daily, with fruit and snacks thoughtfully restocked every day. You can regularly see the cleaning crew throughout the hotel, which truly shows their attention to cleanliness and detail. My wife especially enjoyed both the public hot spring and the in-room hot spring. The shuttle service is always on time, making transportation easy and stress-free. I also heard that a new and improved online shuttle reservation system is in the works, which will make booking much easier for visitors who do not have phone service to call and make reservations. An outstanding stay with excellent service and care in every detail. Highly recommended."

"The property is very walkable to the main street. The staff are very friendly and accommodating. The place is well kept. We like breakfast the most. Menu were very simple but very good."

"Staff were friendly and efficient. The property was a little isolated at the top of a hill but the hotel offered a free shuttle service. "

"Very nice hotel and staff. Hot Springs piped to the room was unexpected but welcome! "