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硬石酒店里维埃拉玛雅全包成人天堂

4.5 星住宿

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

选择日期以查看价格

点评

8.2/10
非常棒

热门服务设施

  • 位于私人海滩
  • 游泳池
  • 热水浴缸
  • 含早餐
  • 全包
  • SPA
当前价格为 HK$2,711
总价 HK$3,307
含税款和其他费用
5 月 24 日 - 5 月 25 日
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同类型住宿

2 室外游泳池
硬石酒店里维埃拉玛雅 - 全包
Puerto Aventuras
  • 位于私人海滩
  • 游泳池
  • 热水浴缸
  • 全包
8.0 分，总分 10，很好，1,001 条点评
新价格 HK$2,641
总价 HK$3,222
含税款和其他费用
5 月 31 日 - 6 月 1 日
硬石酒店里维埃拉玛雅 - 全包
对比同类住宿

政策

入住

开始办理入住：15:00；停止办理入住：05:30

住客需年满 18 岁

退房

12:00 之前退房

特别入住说明

此住宿接待方提供机场接车服务（可能会额外收费）。住客必须使用预订确认邮件上的联系信息，在出行前联系住宿接待方，提供详细到达信息。

前台工作人员将在住客到店时接待

住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

可带宠物，每只宠物每次入住需额外收费 USD 150

仅可携带宠物狗和宠物猫入住

总共可携带 2 只宠物（每只宠物限重 18 公斤）

请看管好您的宠物

只限特定客房，有限制条件；如需入住可携带宠物的客房，请通过预订确认信息上的号码联系住宿接待方。

有食物碗和水碗

儿童及加床

该住宿仅欢迎成人入住。

不提供折叠床/加床。

不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

其他项目

  • 机场接送费：每人 USD68（往返）
  • 宠物费：每只宠物每次入住 USD150

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
该住宿场所采用的安全设施包括烟雾报警器。
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
住宿登记号008-007-000402

其他注意事项

高尔夫开球时间、按摩服务和SPA 护理需要进行预订。可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。
18 岁以下的住客不允许进入 SPA 场所。

常见问题

硬石酒店里维埃拉玛雅全包成人天堂有游泳池吗？

是的，此住宿设有3 个室外游泳池。

硬石酒店里维埃拉玛雅全包成人天堂住宿费用是多少？

截至 2026 年 5 月 22 日，我们找到的硬石酒店里维埃拉玛雅全包成人天堂 2 位成人 1 晚最低价是 HK$2,711（不含税费），入住日期是 2026 年 5 月 24 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

硬石酒店里维埃拉玛雅全包成人天堂允许宠物入住吗？

是的，此住宿允许携带狗狗和猫咪入住（总共可携带不超过 2 只宠物），每只宠物限重 18 公斤。将收取每只宠物每次入住 USD 150 的费用。可能存在部分限制条件，请联系住宿方了解更多信息。

停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在硬石酒店里维埃拉玛雅全包成人天堂办理入住？

开始办理入住：15:00；停止办理入住：05:30。

何时可在硬石酒店里维埃拉玛雅全包成人天堂办理退房？

退房时间为 12:00。

硬石酒店里维埃拉玛雅全包成人天堂提供前往机场的班车吗？

是的，提供机场班车。每人费用：USD 68。

硬石酒店里维埃拉玛雅全包成人天堂提供全包式服务吗？

此住宿的部分房价计划为全包式。

硬石酒店里维埃拉玛雅全包成人天堂的地址在哪里？

这家海滩住宿位于波多阿凡奇、毗邻高尔夫球场，距离波多阿凡奇高尔夫俱乐部、Puerto Aventuras Marina (普埃尔托阿文图拉斯码头)和CEDAM 博物馆不到 3 公里。而且，绿洲海滩和范迪玛湾距离酒店不到 5 公里。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

8.2

很好

8.6

清洁度

8.8

地点

8.8

员工和服务

8.4

住宿条件和设施
10 分 - 超赞。288 条好评，共有 557 条点评
8 分 - 还可以。114 条好评，共有 557 条点评
6 分 - 一般。87 条好评，共有 557 条点评
4 分 - 很差。35 条好评，共有 557 条点评
2 分 - 糟糕。33 条好评，共有 557 条点评

点评

已验证

10/10 超赞

Linda Irene

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was everything you wanted. Great restaurants food was fabulous and was the service. pools and pool service was exceptional . Entertainment and staff were top of the line. They went out of their way to make your stay as enjoyable as possible
2026 年 5 月入住 7 晚
已验证

10/10 超赞

Karla Jaqueline

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo excelente
2026 年 4 月入住 2 晚
已验证

10/10 超赞

MOHD

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s perfect for family and adults
2026 年 3 月入住 4 晚
已验证

10/10 超赞

Ana

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect
2026 年 3 月入住 3 晚
已验证

10/10 超赞

Ricky D

Everything was Great
2026 年 3 月入住 4 晚
已验证

8/10 不错

Randall

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff great. Food good some parts of property sligjtly dated.
2026 年 3 月入住 6 晚
已验证

10/10 超赞

Florentina-Bianca Berbece

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The beach was amazing, the property is gigantic with a ton of restaurants and bars. It is the absolute best treat for adults. Even the kids section was very nice and friendly. Totally sure we will return to Hard Rock Cancun Resort
2026 年 3 月入住 3 晚
已验证

10/10 超赞

GERARDO ANTONIO

Excelente
2026 年 3 月入住 5 晚
已验证

10/10 超赞

Edgar

满意：清洁度、员工和服务、服务设施、住宿条件和设施
So beautiful
2026 年 3 月入住 2 晚
已验证

10/10 超赞

pablo

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was amazing . Could improve the humidity odor in the rooms .
已验证

6/10 一般

Emanuel

满意：住宿条件和设施，员工和服务
Safe in room malfunctioning. Toilet wouldn’t flush periodically
2026 年 5 月入住 4 晚
已验证

8/10 不错

Tina Marie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
My husband and I spent 5 nights. Our room was a Deluxe Sky terrace on the Adult Heaven side. The room was very nice and clean and it was an udated room. We had no issues with the room being humid. We had no issue getting a chair by the pool. Carlos at the bar was FANTASTIC. We had breakfast at Faro on the adult side and Elizabeth (J-Lo) was AWESOME. We are not picky people in regards to food. I will say that I did have higher expectations for the food since it was the Hard Rock. In my opinion the best food was at the Tappenyaki Restaurant Zen. Overrall it was a great vacation. The staff go above and beyond. The resort was clean and beautiful.
2026 年 5 月入住 5 晚
已验证

4/10 较差

Wilson

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The buffets were great, rooms were large and clean. The resort was clean with plenty of activities to do for the whole family. The adults only section was amazing we will be back. Did not enjoy the pressure of signing up for a legendary package. Wasted 3hrs because we were told we had to sit there to receive our 200 per day credit
2026 年 4 月入住 6 晚
已验证

6/10 一般

David

满意：员工和服务
不满意：住宿条件和设施
There was renovated and unregenerated buildings. I was there as part of a wedding and was placed in a room in building 1, which was not yet renovated. The room had more than usual wear and tear, but there was a leak under the sink and a strong musty smell. However, the staff was very accommodating when we called about the smell in the room they sent somebody and when we asked to change rooms they accommodated that request. Please be aware that if you have room issues after 7:00 p.m. The staff on site may not be able to fully address your concerns until the next morning when the supervisory staff is on the property. The staff was amazing and the hospitality was top tier.
2026 年 4 月入住 1 晚
已验证

8/10 不错

Kristal Anne

满意：清洁度、员工和服务、住宿条件和设施
The hotel and staff were amazing our entire experience was great except for our tub on our sky terrace did not work, we had called twice throughout our stay, and it wasn’t fix ;( when we voiced our concerns we were told there was no record of the calls;( Everything else was great all the restaurant and bar staff were amazing! They are friendly and work so hard, and pay attention it every detail. Top notch service! Anything you asked for they delivered .
2026 年 4 月入住 5 晚
已验证

10/10 超赞

philippe

满意：清洁度、服务设施、住宿条件和设施
Great swim in room, amazing staff, great restaurant. i would go again
2025 年 11 月入住 7 晚
已验证

6/10 一般

Leonardo

满意：清洁度
Better discretion of the rooms. Staff and amenities were mid.
2025 年 12 月入住 2 晚
已验证

10/10 超赞

Cesar

满意：清洁度、员工和服务、住宿条件和设施
Amazing place
2025 年 8 月入住 3 晚
已验证

10/10 超赞

Chad

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We all really enjoyed the employees, especially the bartenders at the Eden bar: Carlos, Uryius (sp?), and Joel. They were super friendly and helped to make our trip outstanding.
2025 年 12 月入住 7 晚
已验证

8/10 不错

Daniel

满意：服务设施，员工和服务
Habitación un poco descuidada/ muy buen servicio / los alimento fueron buenos en general/ el spa está muy bien
2025 年 10 月入住 2 晚
已验证

4/10 较差

Jonathan Daniel Brian

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Pros: Amazing food best I’ve had in a Mexican resort Service Hospitality Staff Cons: Price zero stars, every on resort is ridiculously expensive for what you are buying Taxi’s from resorts is insane, $47 CAD to Playa Del Carmen 1 way! From resort to airport $170 CAD! Room Shower door not closing Blankets way too think and sheet too thin so either woke up in a pool of sweat or freezing not ideal Pillows one of the most uncomfortable pillows have ever slept on Resort credit can only be used before arrival and was not explained to use by our pre trip booking agent to help with these credits, hard to predict everything you want to do before you get there. No suggestions or follow up from the agent Live music was not great, very poor night time entertainment Entertainment not great compared Bahia Principe for example that was way better for entertainment.
2026 年 4 月入住 5 晚
已验证

6/10 一般

Stephanie

满意：清洁度
Staff is very nice. Room is nice. Pool at Heaven was freezing, which is a shame considering that there is no real beach to swim in. Restaurants were better than expected for an all-inclusive, as were the premium and high - end liquor options . The worst part is that they really push you to attend their vacation package seminar.
2025 年 12 月入住 7 晚
已验证

10/10 超赞

Paul

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall great resort!
2025 年 2 月入住 5 晚
已验证

8/10 不错

David

满意：清洁度、员工和服务、住宿条件和设施
We stayed at HRRM from 5/9/26 to 5/16/26. Overall we had an amazing time at this resort. First Food: Overall food quality was very good for an all inclusive. Buffets were usual fair and a little hit or miss. Our favs were Faro for the quality and the views! Then La Isla for the variety. The restaurants were really good. We only waited for Wai and Chao otherwise we got seated right away. The food was varied and very good quality. Our fav was UMO the waiter curated the menu for us and he provided the best of what it had to offer which was very good. More on wait staff and service in general later. Pools and beach: Pools were great. Very relaxing with great music and variety. The beach, well we knew it wasn’t the typical beach experience going into it so it was as expected. Calm lagoon style beach with limited ocean views. That said the standout was the beach jacuzzi just for the views. The jets could have been better. Room: We book 3 rooms in total and they were ver different. Our rooms bed was kitty corner so it made for an odd layout. There was a shelf type thing that you had to turn sideways to get by or you scrape yourself. The other room seemed much bigger since the bed was squared up. We did have the deluxe sky terrace and I used the jacuzzi tub twice so that was nice but it took a while to fill up and the water pressure was not good. Speaking of water. The first night I got hot water no problem but after that it was barely luke warm.
2026 年 5 月入住 7 晚
已验证

4/10 较差

Ana Maria

满意：员工和服务
不满意：清洁度
Se agotaron varias cosas que uno esperaría recibir en un hotel (jabón de manos). Además
2025 年 12 月入住 2 晚