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Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店

4.5 星級住宿

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

選擇日期查看價格

評價

8.2 分，滿分 10 分，
很好

人氣設施服務

  • 位於私人海灘
  • 泳池
  • 浴缸
  • 包早餐
  • 全包
  • SPA
現價 HK$2,711
合共 HK$3,307
連稅及其他費用
5 月 24 日 - 5 月 25 日
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類似住宿

2 個室外泳池
里維埃拉瑪雅Hard Rock酒店 - 全包
Puerto Aventuras
  • 位於私人海灘
  • 泳池
  • 浴缸
  • 全包
8.0 分 (滿分為 10 分)，很好，1,000 則評價 篇評價
現售 HK$2,640
合共 HK$3,221
連稅及其他費用
5 月 31 日 - 6 月 1 日
里維埃拉瑪雅Hard Rock酒店 - 全包
比較類似的住宿

政策

入住

入住時段開始時間：15:00；入住時段結束時間：05:30

最低登記入住年齡 - 18 歲

退房

於 12:00 前退房

特別入住指示

此住宿提供機場接送服務 (或需另外收費)，請於出發前透過預訂確認的聯絡資料通知住宿有關的抵達詳情

住宿前台職員將親自迎接旅客到埗

由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

可攜帶寵物入住，每隻寵物每次入住額外收費 USD150

只可攜帶貓狗

總共 2 隻 (每隻寵物限重 18 公斤)

寵物不得獨留住宿內

只適用於指定客房，並設有限制；可致電預訂確認內的號碼向住宿要求入住寵物友善客房

備有飲食器皿

小童與加床

此住宿只招待成人入住

恕不提供摺床/加床

不提供嬰兒床

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 機場接駁車收費：每位來回 USD68
  • 寵物附加費：每隻寵物每次入住 USD150

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受信用卡、扣帳卡及現金等付款方式。
住宿內的保安設備包括煙霧探測器
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮，建議你在抵達前聯絡住宿，確認對方是否能為你安排合適的客房。
住宿登記編號 008-007-000402

其他須知

高爾夫球、按摩服務及SPA 療程必須提早預訂；若要預訂，請於抵達前按預訂確認上的聯絡資料聯絡此住宿
18 歲以下住客禁止使用 SPA

常見問題

Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店是否設有泳池？

是，此住宿設有3 個室外泳池。

入住Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店需要多少錢？

截至 2026 年 5 月 21 日，2 位成人於 2026 年 5 月 24 日入住Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店 1 晚的價格低至 HK$2,711，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店是否寵物友善住宿？

是，此住宿允許旅客攜帶貓狗入住 (總數上限為 2 隻)，每隻寵物的重量上限為 18 公斤。此住宿收取每隻寵物每次入住 USD150 費用。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店的泊車位收費多少？

此住宿提供免費自助泊車及免費代客泊車服務。

Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：05:30。

Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店的退房時間是？

退房時間為 12:00。

Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。接駁交通收費為每位 USD68。

Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店是否提供全包式禮遇？

此住宿部分收費計劃屬全包性質。

Riviera Maya Hard Rock Hotel Adults Only Heaven 全包酒店位於哪裡？

這間海濱住宿位於阿範特拉斯港，鄰近高爾夫球場，距離波多阿凡圖拉斯哥爾夫俱樂部、阿范特拉斯港碼頭和CEDAM博物館不到 3 公里。綠洲海灘和法蒂瑪海灣均位於 5 公里內。

我可否免費取消預訂，並獲發全額退款？

是。此住宿的指定房價計劃可免費取消，提高旅遊彈性！有關任何豁免條款或相關規定的詳情，請瀏覽我們網站上的住宿取消政策。

評價

的評價

8.2

很好

8.6

整潔度

8.8

地點

8.8

職員與服務

8.4

住宿狀況
10 分評分，優異；557 則評價中有 288 則
8 分評分，不錯；557 則評價中有 114 則
6 分評分，一般；557 則評價中有 87 則
4 分評分，欠佳；557 則評價中有 35 則
2 分評分，很差；557 則評價中有 33 則

評價

真實評價

10/10 優異

Linda Irene

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was everything you wanted. Great restaurants food was fabulous and was the service. pools and pool service was exceptional . Entertainment and staff were top of the line. They went out of their way to make your stay as enjoyable as possible
於 2026 年 5 月住了 7 晚
真實評價

10/10 優異

Karla Jaqueline

讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo excelente
於 2026 年 4 月住了 2 晚
真實評價

10/10 優異

MOHD

讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s perfect for family and adults
於 2026 年 3 月住了 4 晚
真實評價

10/10 優異

Ana

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect
於 2026 年 3 月住了 3 晚
真實評價

10/10 優異

Ricky D

Everything was Great
於 2026 年 3 月住了 4 晚
真實評價

8/10 不錯

Randall

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff great. Food good some parts of property sligjtly dated.
於 2026 年 3 月住了 6 晚
真實評價

10/10 優異

Florentina-Bianca Berbece

讚好：整潔度、職員與服務、設施服務和住宿狀況
The beach was amazing, the property is gigantic with a ton of restaurants and bars. It is the absolute best treat for adults. Even the kids section was very nice and friendly. Totally sure we will return to Hard Rock Cancun Resort
於 2026 年 3 月住了 3 晚
真實評價

10/10 優異

GERARDO ANTONIO

Excelente
於 2026 年 3 月住了 5 晚
真實評價

10/10 優異

Edgar

讚好：整潔度、職員與服務、設施服務和住宿狀況
So beautiful
於 2026 年 3 月住了 2 晚
真實評價

6/10 一般

Emanuel

讚好：職員與服務和住宿狀況
Safe in room malfunctioning. Toilet wouldn’t flush periodically
於 2026 年 5 月住了 4 晚
真實評價

10/10 優異

pablo

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was amazing . Could improve the humidity odor in the rooms .
真實評價

8/10 不錯

Tina Marie

讚好：整潔度、職員與服務、設施服務和住宿狀況
My husband and I spent 5 nights. Our room was a Deluxe Sky terrace on the Adult Heaven side. The room was very nice and clean and it was an udated room. We had no issues with the room being humid. We had no issue getting a chair by the pool. Carlos at the bar was FANTASTIC. We had breakfast at Faro on the adult side and Elizabeth (J-Lo) was AWESOME. We are not picky people in regards to food. I will say that I did have higher expectations for the food since it was the Hard Rock. In my opinion the best food was at the Tappenyaki Restaurant Zen. Overrall it was a great vacation. The staff go above and beyond. The resort was clean and beautiful.
於 2026 年 5 月住了 5 晚
真實評價

4/10 欠佳

Wilson

讚好：整潔度、職員與服務、設施服務和住宿狀況
The buffets were great, rooms were large and clean. The resort was clean with plenty of activities to do for the whole family. The adults only section was amazing we will be back. Did not enjoy the pressure of signing up for a legendary package. Wasted 3hrs because we were told we had to sit there to receive our 200 per day credit
於 2026 年 4 月住了 6 晚
真實評價

6/10 一般

David

讚好：職員與服務
不滿：住宿狀況
There was renovated and unregenerated buildings. I was there as part of a wedding and was placed in a room in building 1, which was not yet renovated. The room had more than usual wear and tear, but there was a leak under the sink and a strong musty smell. However, the staff was very accommodating when we called about the smell in the room they sent somebody and when we asked to change rooms they accommodated that request. Please be aware that if you have room issues after 7:00 p.m. The staff on site may not be able to fully address your concerns until the next morning when the supervisory staff is on the property. The staff was amazing and the hospitality was top tier.
於 2026 年 4 月住了 1 晚
真實評價

8/10 不錯

Kristal Anne

讚好：整潔度、職員與服務和住宿狀況
The hotel and staff were amazing our entire experience was great except for our tub on our sky terrace did not work, we had called twice throughout our stay, and it wasn’t fix ;( when we voiced our concerns we were told there was no record of the calls;( Everything else was great all the restaurant and bar staff were amazing! They are friendly and work so hard, and pay attention it every detail. Top notch service! Anything you asked for they delivered .
於 2026 年 4 月住了 5 晚
真實評價

10/10 優異

philippe

讚好：整潔度、設施服務和住宿狀況
Great swim in room, amazing staff, great restaurant. i would go again
於 2025 年 11 月住了 7 晚
真實評價

6/10 一般

Leonardo

讚好：整潔度
Better discretion of the rooms. Staff and amenities were mid.
於 2025 年 12 月住了 2 晚
真實評價

10/10 優異

Cesar

讚好：整潔度、職員與服務和住宿狀況
Amazing place
於 2025 年 8 月住了 3 晚
真實評價

10/10 優異

Chad

讚好：整潔度、職員與服務、設施服務和住宿狀況
We all really enjoyed the employees, especially the bartenders at the Eden bar: Carlos, Uryius (sp?), and Joel. They were super friendly and helped to make our trip outstanding.
於 2025 年 12 月住了 7 晚
真實評價

4/10 欠佳

Jonathan Daniel Brian

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Pros: Amazing food best I’ve had in a Mexican resort Service Hospitality Staff Cons: Price zero stars, every on resort is ridiculously expensive for what you are buying Taxi’s from resorts is insane, $47 CAD to Playa Del Carmen 1 way! From resort to airport $170 CAD! Room Shower door not closing Blankets way too think and sheet too thin so either woke up in a pool of sweat or freezing not ideal Pillows one of the most uncomfortable pillows have ever slept on Resort credit can only be used before arrival and was not explained to use by our pre trip booking agent to help with these credits, hard to predict everything you want to do before you get there. No suggestions or follow up from the agent Live music was not great, very poor night time entertainment Entertainment not great compared Bahia Principe for example that was way better for entertainment.
於 2026 年 4 月住了 5 晚
真實評價

8/10 不錯

Daniel

讚好：職員與服務和設施服務
Habitación un poco descuidada/ muy buen servicio / los alimento fueron buenos en general/ el spa está muy bien
於 2025 年 10 月住了 2 晚
真實評價

6/10 一般

Stephanie

讚好：整潔度
Staff is very nice. Room is nice. Pool at Heaven was freezing, which is a shame considering that there is no real beach to swim in. Restaurants were better than expected for an all-inclusive, as were the premium and high - end liquor options . The worst part is that they really push you to attend their vacation package seminar.
於 2025 年 12 月住了 7 晚
真實評價

10/10 優異

Paul

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall great resort!
於 2025 年 2 月住了 5 晚
真實評價

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
We stayed at HRRM from 5/9/26 to 5/16/26. Overall we had an amazing time at this resort. First Food: Overall food quality was very good for an all inclusive. Buffets were usual fair and a little hit or miss. Our favs were Faro for the quality and the views! Then La Isla for the variety. The restaurants were really good. We only waited for Wai and Chao otherwise we got seated right away. The food was varied and very good quality. Our fav was UMO the waiter curated the menu for us and he provided the best of what it had to offer which was very good. More on wait staff and service in general later. Pools and beach: Pools were great. Very relaxing with great music and variety. The beach, well we knew it wasn’t the typical beach experience going into it so it was as expected. Calm lagoon style beach with limited ocean views. That said the standout was the beach jacuzzi just for the views. The jets could have been better. Room: We book 3 rooms in total and they were ver different. Our rooms bed was kitty corner so it made for an odd layout. There was a shelf type thing that you had to turn sideways to get by or you scrape yourself. The other room seemed much bigger since the bed was squared up. We did have the deluxe sky terrace and I used the jacuzzi tub twice so that was nice but it took a while to fill up and the water pressure was not good. Speaking of water. The first night I got hot water no problem but after that it was barely luke warm.
於 2026 年 5 月住了 7 晚
真實評價

4/10 欠佳

Ana Maria

讚好：職員與服務
不滿：整潔度
Se agotaron varias cosas que uno esperaría recibir en un hotel (jabón de manos). Además
於 2025 年 12 月住了 2 晚