Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

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Luxury
4.5 star property
8.2

Very good

Property highlights

A free breakfast buffet, an adjacent golf course and free water park access are just a few of the amenities provided at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive. Indulge in a facial, a manicure/pedicure and hydrotherapy at Rock Spa, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. The gym offers Pilates classes and yoga classes; other things to do include ziplining, basketball and volleyball. In addition to a nightclub and a swim-up bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Hot tub
The current price is HK$5,984
HK$7,266 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Gold King

A modern hotel room with a large bed, a separate bathroom with a jacuzzi, and a view of the pool area through the glass door.

Deluxe Gold King

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Suite Platinum

A hotel room with a large bed, a bench, a desk, and a view of the ocean through a sliding door.

Rock Suite Platinum

  • Ocean view
  • 482 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Rock Royalty Partial Ocean View King Bed

A modern hotel room with a large bed, a separate bathroom with a jacuzzi, and a view of the sea.

Rock Royalty Partial Ocean View King Bed

8.0 out of 10
Very good
(3 reviews)
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-up King Bed

A modern hotel room with a large bed, a separate bathroom with a jacuzzi, and a view of the pool area through the glass door.

Deluxe Swim-up King Bed

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sky Terrace (One Bedroom)

A hotel room with a large bed, a small table, two chairs, a nightstand, and a view of the ocean.

Deluxe Sky Terrace (One Bedroom)

7.2 out of 10
Good
(14 reviews)
  • 936 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold, two double beds

A hotel room with two beds, a large window, a bathtub, and a table with a magazine.

Deluxe Gold, two double beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Diamond King Bed

A modern hotel room with a large bed, a sitting area with a table, a bathtub, and a view of the outdoors.

Deluxe Diamond King Bed

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Puerto Aventuras, Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive is next to a golf course and on a private beach. Puerto Aventuras Marina and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Xpu-ha Beach and Playacar Beach. Xcaret Eco Theme Park and Xenses Park are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Puerto Aventuras travel guide
View more Resorts in Puerto Aventuras
Map
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710

What's nearby

  • A marina with various boats docked, palm trees, and a building with a red roof in the background.
    Puerto Aventuras Marina
    5 min drive - 3.6 km
  • A person in a pink swimsuit swimming in a clear turquoise pool surrounded by lush green moss-covered walls.
    Xcaret Eco Theme Park
    18 min drive - 18.7 km
  • Kantenah Lagoon
    11 min walk - 1.0 km
  • Blu Riviera Maya
    4 min drive - 1.8 km
  • Dolphin Discovery
    6 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO)
    80 min drive

Restaurants

  • El Abuelo
    9 min drive
  • Las Brisas
    9 min drive
  • El Mercado
    9 min drive
  • Bamboleo Snack & Grill
    9 min drive
  • Tequilla Bar
    9 min drive

About this property

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

  • Property highlights
  • A free breakfast buffet, an adjacent golf course and free water park access are just a few of the amenities provided at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive. Indulge in a facial, a manicure/pedicure and hydrotherapy at Rock Spa, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. The gym offers Pilates classes and yoga classes; other things to do include ziplining, basketball and volleyball. In addition to a nightclub and a swim-up bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • 3 outdoor pools along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Bike hire, 2 outdoor tennis courts and a round-trip airport shuttle (surcharge)
    • Golf clubs on-site, beach umbrellas and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 577 rooms boast comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes.
  • More amenities include:
    • Jetted bath, designer toiletries and hairdryers
    • LCD TVs with premium channels
    • Balconies, coffee/tea makers and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service

Activities and facilities/equipment

  • All non-motorised water sports are included.

Water activities

    • Kayaking
    • Snorkelling

Land activities

    • Cycling
    • Tennis

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances

Similar properties

A resort with multiple swimming pools, a beach area, and a view of the ocean.
Hard Rock Hotel Riviera Maya - All Inclusive
Puerto Aventuras
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
8.2 out of 10, Very good, 1,002 reviews
The price is HK$2,845
HK$3,467 total
includes taxes & fees
28 Oct - 29 Oct
Hard Rock Hotel Riviera Maya - All Inclusive
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Frequently asked questions

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive on 26 Oct 2026 start from HK$5,984, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 150 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Checkout is at noon.

Does Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 68 per person applies.

Are there all-inclusive benefits at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive?

Some rate plans available at this property are all-inclusive.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Reviews

8.2

Very good

8.6

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 304 out of 586 reviews
Rating 8 - Good. 119 out of 586 reviews
Rating 6 - Okay. 91 out of 586 reviews
Rating 4 - Poor. 38 out of 586 reviews
Rating 2 - Terrible. 34 out of 586 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort lots of restaurants great food great entertainment and wonderful staff!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent made some great friends and can’t wait to go back
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly welcoming, friendly, and helpful throughout our stay. The breakfast was delicious and offered a wonderful variety of choices. The nightly entertainment provided a little bit of everything and made the evenings enjoyable. Overall, it was a quiet, peaceful, and relaxing experience, which was perfect for our anniversary trip. We truly enjoyed our stay and appreciated the wonderful hospitality.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always willing to accommodate especially at the restaurants, we had family members that were vegetarian and the chef always went above and beyond accommodating every one of us
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente menu
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect for family and adults
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great space in the condos. Overall a nice resort!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The food, staff, and amenities were amazing. Would definitely stay at a Hard Rock Hotel again!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing, the property is gigantic with a ton of restaurants and bars. It is the absolute best treat for adults. Even the kids section was very nice and friendly. Totally sure we will return to Hard Rock Cancun Resort
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great. Food good some parts of property sligjtly dated.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great swim in room, amazing staff, great restaurant. i would go again
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing . Could improve the humidity odor in the rooms .
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffets were great, rooms were large and clean. The resort was clean with plenty of activities to do for the whole family. The adults only section was amazing we will be back. Did not enjoy the pressure of signing up for a legendary package. Wasted 3hrs because we were told we had to sit there to receive our 200 per day credit
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge resort, staff are accommodating.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was even better than the pictures. Amazing staff, very accommodating.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like did the scenery and how great the staff and everyone was
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
Better discretion of the rooms. Staff and amenities were mid.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were amazing. We had a wonderful vacation.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! They promptly addressed any/all needs, went above & beyond to serve us, and exceeded our expectations. Special thanks and recognition to our butler, Gabriel; thank you for your hospitality, kindness, making our stay so pleasant and bending over backwards for us. We appreciate your hard work, integrity, and dedication to customer service.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality dining. Great aesthetics. Friendly staff. Overall very happy with my visit.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from all staff. Very good food and services in all restaurants visited so far.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was worth it! 5 start resort for sure. Food was amazing
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I loved it! I definitely want to go back! The staff was warm & friendly.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were amazing our entire experience was great except for our tub on our sky terrace did not work, we had called twice throughout our stay, and it wasn’t fix ;( when we voiced our concerns we were told there was no record of the calls;( Everything else was great all the restaurant and bar staff were amazing! They are friendly and work so hard, and pay attention it every detail. Top notch service! Anything you asked for they delivered .
Stayed 5 nights in Apr 2026