We stayed at Hôtel Le Clos Saint-Louis for five nights and overall had a pleasant stay, keeping in mind that this is a 3-star hotel.
The location is excellent, situated inside the walls of Old Québec and within easy walking distance of restaurants, shops, and major attractions.
This is a self check-in property with no staff on site. Access codes and room details are sent by text the day before arrival. While there is no on-site staff, responses to calls and texts were quick and helpful.
We stayed in Room 18 on the main floor. Despite this, the room was quiet, clean, and quite spacious. It could benefit from a small table and chairs, as there is plenty of room for them. The main drawback was the view of the back parking lot for the duration of the stay. The in-room Nespresso machine was very loud and may be nearing the end of its life.
The bathroom had a few issues: weak shower pressure, a non-functioning handheld wand, flickering light switches, and a bathroom fan that took several minutes to start.
The main sitting room fireplace had no instructions posted. When we called to ask, we were told it was not operational, which did not appear to be accurate.
A shared kitchen in the basement offers extra coffee pods, fridge, ice, toaster, microwave, and dishes. Housekeeping is provided every second day, and onsite parking is limited. A late check-out was available at an additional cost of $46.
A small seasonal note: the Christmas tree was nicely done, but more decorating elsewhere